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Found 83 results

  1. I need to reset this machine it was working before. Now since I moved home its not working, Got a new computer i have an issue with load media problem was working fine until we moved houses. I have loaded the media now it keep on saying "roll 1 press enter" or "roll 2 press enter" I press enter nothing happens? Can anyone help me here. I wish to reset this machine.
  2. Hello USC forum folks, Working on another issue with CM5. I've setup 2 iMacs (cutting station 1, cutting station 2). One with the CE-7000 and one with our FC-8600. We're on Ventura 13.6.x running cutting master 5. (before you tell me to change and go on a windows machine I cannot, and I cannot roll back to CM4) Both cutters have updated firmware. Tried cutting from within Adobe Illustrator 2023 and 2024. On Cutting station 1 iMac we’re getting odd cutting quality, where either the CE-7000 and the FC8600 doesn’t cut the outlines of compound and non-compound paths. When I setup the iMac initially it works just fine. All paths we send cut. But after a day or so, the cutter stops cutting outer lines of paths. When the machine stopped cutting the outer paths, I connected the FC8600 and the same result happens. On the 2nd iMac cutting station 2 everything seems to cut properly on both cutters. So, I thought ok, maybe it’s a preference file that got corrupted. I looked for a preference file and couldn’t find one. So, I used the Cutting Master 5 uninstaller. Uninstalled the software, rebooted, re-installed same effect. So, I erased the iMac and reinstalled Ventura, reinstalled Adobe Illustrator and Cutting Master 5. It cut the lines perfectly, but again later in the day, it stopped cutting the outer paths. The issue that we're seeing is incomplete cuts on outlined shapes. We had issues with the cuter cutting outlines on both compound and non-compound paths. I couldn't get a good photo of the vinyl, but I’m attaching a screenshot of what the outcome looks like. Please advise if you've seen this, or have any ideas how to fix it. Thanks in advance, Jeremy Smith University of Oregon
  3. Hi, I tried to install Adobe plugin for Cutting Master 5. I use it with Ethernet connection. I can't see my Cutter ID ou my cutter name into plug-in. I use MAC OS with Illustrator 2023. I can detect paper width but cutting is not accurated. I can't activated remote too. Anyway, the plug-ins don't work now. Bad detection and maybe plug-ins can't know what cutter i use. thank for help.
  4. Ralph-MX82


    Hi, im using Graphtec CE6000-60. There stuck and show E01006 HARDWARE ADDRESS LOAD ERROR 0C01D222 H. Anyone can help me to solve this problem? Thank you.
  5. Hi Guys! I have a question about my graphtec plotter. I have a CE7000-60 which is a couple months old maybe 2-3. I have had no issues so far with it and its been cutting flawlessly. I cut die cut stickers with the perf channel on it and everything comes out amazing. I been having a recent issue though where I print something and laminate it, once I do that I load it on the cutter to read the registration marks. It will start to cut everything good but when the head moves from one side to the other to start a new row it will scratch the top part of the laminate. It’s pretty noticeable when the light shines on the laminate,. I know why it happens, my material tends to buckle in the center causing the blade to lightly score the prints when it moves from side to side. My question is I have adjusted the tool height on the “Tool” settings to “High”, is there any long term problems that may develop to the head if I leave this as default? After setting it to high it doesn’t scratch the material anymore. I just wanted to make sure I didn’t cause damage to the head tool from leaving it on high. Hopefully you guys can shine some light on me ! Thank you in advance!!!
  6. Hello, i am just wondering if graphtec blade lifespan would be shorter if used for perf/die cut of thicker ( 6 to 8 mil with laminatiin) laminated vinyl stickers. And does a 60° blade make diecut easier and better asking since i dont have any 60° blade to test out
  7. Hi, I have Graphtec Pro studio 3.40, pretty positive its just a rebrand of flexi. Been using for years but i am doing a job that needs to be cut in panels. which it did but i messed up panel 2. Need to just re-cut panel 2 (i can't just cut the logo in design and send because it needs the .200 overlap.) So i need to select the whole logo and send to cut to make it in panels and have that overlap. But i can't find anywhere the option to just send panel 2 of the 3. It just wants to send the whole job. Which is 100" so don't want to cut all that just for 1 of the 3 panels. I use to work with omega software and i could just select any panel to send. Figured this should be an option here and i am just missing something? Thanks
  8. Can someone tell me what the other tool holder in a graphtec ce6000 series is for, and can it be used for a perforation cutting in a printed vinyl?
  9. I excitedly purchased the Graphtec CE Lite 50, hotronix heat press and vinyl from Stahls. After fighting with the CM4 software for over a week (none of our computers would recognize the machine, even with a new cord), decided to try Silhouette Studio. Finally, it worked! It recognizes the Graphtec, and I was able to send a design to be cut. After it made a bunch of wonky "scratching record" sounds, I realized it didn't look like it cut anything. (I had done a test cut, which worked perfectly, so I am confused how this would be any different). Upon looking closer under light, I could tell that it actually did cut when looking at the backing, and had cut it like 3x the size it was supposed to. These learning curves are THICK, and very time consuming - as a busy CEO of an online education company, I bought this for some "me time" as a creative outlet - not realizing it would be more stressful than my actual job LOL. This has been a lot bigger learning curve than anticipated, which hey, I'm all here for, but these trivial issues are really beginning to drain the fun out. After being self-taught in MANY things, including online softwares, camera tech, etc, this machine has me absolutely stumped!!!! I am looking to hire someone who can literally coach me over the phone/zoom to help me get set up and get cutting ASAP! (I posted this in a Facebook Group, and had a bunch of kind people come to the comments with a lot of potential solutions, but I am really craving some face-to-face help and mentorship).
  10. So I've had my graphtec for a while now and I always have this issue when trying to scale text, my friend placed an order for a window banner that says "DAYTON" sized at 5" tall x 35" long , the issue I have is when I go to scale the text it says the correct size until I go to cut when I go to the cut screen the size drastically shrinks back down, the only way I can get the text to cut the size I want is to trace the text then resize the traced text then it works fine. This is driving me insane and I don't understand what the reason is for this. If anyone can help I greatly appreciate it.
  11. MSellers15

    Contour Cutting Small Decals

    I've always had trouble contour cutting small decals (These are 3 inch in width) ever since I got my Graphtec FC8000. I rarely ever have problems cutting out big jobs/logos but I have always tried to stay away from doing small jobs because of the cuts never being accurate. I've ran my cutting speed on pretty much the lowest (5) and doesn't seem to help either. What do y'all recommend me trying?
  12. Dear community, I am the proud owner of a newly purchased used Graphtec FC2200/90 flatbed plotter from about 1989 to 1992. The plotter is in a generally excellent condition and ready to use. Since I have problems using the Plotter with Adobe Illustrator in combination with Cutting Master 4 Plugin, I would like to know, if it is possible to update the plotters firmware to ‘Plotter Firmware v4.50 for Graphtec FC2250’? I am not sure, weather the FC2250 v4.50 Firmware is suitable for my FC2200/90 plotter. I would also install the ‘Windows Driver OPS662 (v3.90)’ on my Windows Laptop and install ‘Cutting Master 3 for Windows Ver.2.2.1252’ instead of the current version. I would be extremely grateful for any help!!!
  13. Hello! I work with Graphtec FC8600-160 for about one year. The problem is- Cutter use less pressure on very left side of cutting job. I use 53 inches- 137 cm. It's very thick over laminated material. I use special cutting knife for thick materials and it works pretty well, but I can not calibrate right pressure to cut all wok good. If the Right side is very ok, then left side is less ok, and opposite... May be some of had the same issue with other cutters or directly with FC8600-160?! Thanks!
  14. Hello Total newbie here, I just got the Graphtec CE6000-60 plus and I have trying to set it up to cut Oracal 631 vinyl. I am doing my test cuts with the little square and triangle, and I can not get the machine to produce a good test cut, the lines of my squares and triangles are all crooked I cannot get it to cut a perfect square or triangle. I have tried adjusting all the different settings, the Force, Offset blade depth etc. but nothing is working. I am using the CB09UB - 1 Blade. I have also tried cutting a circle from Graphtec Studio as a test and the circle came out all oblong and crooked not a smooth perfect circle. Any help or advice on this would be greatly appreciated! Thanks
  15. Hi I’m Jeanny I’m very new dealing with this type of machine and this cutter is not making the whole cuts I mean... when I’m making a circle or a letter it not cutting all the way idk what’s wrong I need help
  16. Hello, I am trying to import a dxf file into Graphtec Studio. This file has curves and arcs in the object. When it opens in the software all the arcs are turned into straight lines. I also tried importing a circle and it comes in as a diamond. I have imported dxf files before without a problem. I loaded the software on another computer as a fresh install and I get the same results. I have my curve quality set to 12 in my view preferences. I have also tried to importing dxf files created from two different CAD software packages. Also, why do dxf files always open at the wrong scale? I am working in inches and have my dxf saved as inches. When I open it in Graphtec Studio it comes in as mm so it is very small. I have to scale it by 25.4X to get it correct. Thanks
  17. I need help! My cutter is cutting offset, and I cannot figure out why!! It is ruining projects that I have already printed out three times because the printer wasn't printing correctly. I have not yet done a plot test. However, this has been a consistent problem for months. The last plot test I did was correct, and there was nothing wrong with it. The cutter cuts off sometimes worse than others, but almost always off on every single job I cut. I double checked all the settings before cutting this, and nothing was set to offset or anything. Can anyone give me any suggestions to fix this problem???? I'm wasting so much vinyl on a lot of jobs that get cut wrong. PLEASE HELP
  18. First off I would like to say thanks for any help! I am new to this forum and have been experiencing issues with my workflow with print and cut. So here is the run down... I am using mac osx with graphtec studio software. I'm printing large format (for stickers), and perf cutting them with my graphtec ce6000-60 plus. I do all my design work in a separate program. images and imported in a .png format. I use the graphtec studio software to add my cut line, then print from the same program. Works great, aside from the print. Ive been noticing when printing, the column to the right and the row at the bottom have inaccurate print alignments. Ive attached an image where you can see the letters in the logo are not lined up, as if it just shifted. To troubleshoot, I saved the file as a pdf, then opened it in viewer and blew it up to actual size. you can see the error in the image itself. I was able to rule out the printer or print head alignment issues. Is there anyone else who has experienced this type of thing with print and cut, and what were your resolutions, if any? If you look at the letter T and the letter H, you can clearly see the shift in the design. I've tried everything i could think of.
  19. Long story short adobe pulled my license to cs6 after stating I owned a pirated serial number. I subscribed to the newest version of AI but my FC7000-75 plotter is too old to be compatible with cutting master plugin for illustrator. So i pulled out my old version of flexi 8 and figured i could use the product manager to cut jobs to my ancient plotter. The first test print went good, adjusted some speed settings, and when I went to cut again it started putting weird hooks on the sharp corners of all right angle edges. I reset the cutter back to factory settings and its still doing it. Any help would be appreciated. Trying to get the shop back up and running after moving to a new location. Everything was working perfect at my old location with cs6 and cutting master 2. I know the plotter is like 13-14 years old but it still runs like a dream. If i could just get this kink ironed out.... If i test from the plotter is cuts smooth, just printed the weird hooks on the edges when sending from flexi 8 with the product manager. Any help would be GREATLY appreciated!
  20. I've not had any experience with contour cutting in the past and have recently attempted to teach myself how to do this for simple stickers to add to my product packaging. I use Illustrator CS6 with the Cutting Master 3 plugin. Since I'm an extreme tightwad, I tried using my laser printer and pen attachment to get everything set up, but immediately ran into difficulties with either scanning the registration marks or cutting accurate paths on the cutter. There were numerous different error messages, depending upon what settings I began with, but the bottom line was that I was NOT having any consistent results, neither good nor bad. Then I decided to try switching to my inkjet printer, which I rarely use because it costs so much more per print (did I mention I'm a tightwad?)... and... VOILA! I discovered that the Graphtec apparently does not like laser prints for contour cutting. As I said, I'm a newbie to this arena, so I'm just wondering if this is a commonly known issue? I haven't seen it in my searches here or elsewhere, so any feedback would be greatly appreciated!
  21. Hi! I have had my machine for about 2 years now. I took my blade out to clean it and when I went to replace it, it was no longer cutting... as if the blade wasn't going all teh way down even though I inserted it correctly. I thought maybe it was just time to replace the blade so I put in a new one but it's still having the same issue. I'm not quite sure what to do. It'll go through the motions as if it's cutting and some pieces seem to maybe cut a bit, but other just seem like the vinyl is untouched or was just skimmed. The blade has been put back correctly though, I'm not sure what's going on. Any suggestions on what to do or what to change?!
  22. Hello Folks! I have a ce-6000, I just installed a cleancut blade after i got a good year out of the stock blade. I cut alot of detailed small stuff and the blade tore things up pretty bad. I am pretty sure its user error lol.. It said in the case of the blade reduce pressure, i did that (its on 9). My offset is 0, speed 6. The side of the blade case says offset is .45mm not really sure what to do with that information. Also do i continue in my CBO9U setting or do I switch to the CB09U-K60 setting? I tried looking it up before I asked for specific tool setting, I found force and speed info but nothing on the tool seting. I thought i should change it to the k60 since thats for 60 degree blades but I wasnt sure if it only applied to oem blades.Thank you for any help!!
  23. ThirdScorpioDesigns

    !! Third Scorpio Designs !!

    Hello hello! First time posting here! First time purchase of a cutter. Well, besides a Cricut. Thank you in advance for any and all advice, direction, support, ideas! -Nathan Third Scorpio Designs
  24. Hello All, I recently purchased a Graphtec CE6000-40 Plus Cutter, there seem to be a few issues and I am just completely lost at this point. We are trying to use the CorelDraw 2017 Macro with Cutting Master 3. BUT! Cutting Master 3 cannot see my cutter. we are using the USB to USB-B connection from the cutter. I cannot figure out why the software will not see the cutter. On top of it not seeing the cutter the Cutting Controller Software is giving me the Error for Code 1104. I installed the proper driver based on my cutter. I was told the installation should be a breeze, but nothing wants to properly connect to my cutter. I even tried everything while switching around from HPGL and GPGL... I am completely at a loss.
  25. Hello, all. My name is Rick and I am new to vinyl cutting. My wife has a Cricut and it seems like I took over it because of my sudden fascination in the vinyl cutting/business. I now plan to get [way] more serious and want to invest in a more advanced cutter. I am a serious believer in "buying once" instead of purchasing mediocre machines that will just lead me to purchasing "the one I need". With that said, I have been looking in to Roland and Graphtec, which appear to be leaders in the industry. I was sold on Roland first because, well, its ROLAND, but then I saw many YouTube videos on Graphtec and loved the on-board screen and looked very easy to configure. I should mention that I am in IT and pretty savvy when it comes to computers and menus, but I am all for ease of use. I recently went to a local supplier and they were recommending the Roland (GS-24) because software was easier to use, and the machine itself had American measurements, unlike Graphtec (CE6000-60 Plus) which uses metric measurements in their system. Not sure how true that is and if that is really an issue, but I made a mental note, nonetheless. NOTE: The local shop had the Roland on sale for right under $1600 (with stand), and the Graphtec was right under $1800. Maybe they were just trying to push Rolands out due to the sale they had going. So my questions are below. Please answer all or any of them. Anything helps a newbie like me and will be greatly appreciated: 1.) Which cutting/design software is more intuitive and also has more advanced features between Roland and Graphtec? 2.) Is there a third-party cutting/design software that is being used by people in the industry, instead of the factory-supplied, that will work on both machines? I am not talking about Corel Draw or Adobe Illustrator. 3.) Is the metric measurement on the Graphtec really something to be concerned about? 4.) GRAND QUESTION: Which is a better cutter overall (i.e., able to cut more intricate details, on-board screen is easier to use, more reliable)? I realize that my last question is very vague. If anyone knows of any pros/cons on both, please let me know. Thanks in advance for your help! I'm eager to see your comments. -Rick