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  1. Yesterday
  2. haumana

    Vinyl Master Won't Work

    haumana replied to Over the Hill's topic in VinylMaster CUT, LTR, PRO & DSR

    Windows 11 is notorious for doing stuff like that. You might need to go into Device Manager and see if the com port was reassigned by Windows, and either reassign it back to what VM has it designated as, or reassign the port number in VM to match what Device Managger shows. If neither of those solutions work for you, unplug the cutter, reboot the computer and try to install it as if it were a new device you're adding to you computer. ... or if you happen to have a Windows 10, Windows 7 (my personal preference), or a Windows XP machine, you can use that to control your cutter.
  3. slice&dice

    Vinyl Master Won't Work

    slice&dice replied to Over the Hill's topic in VinylMaster CUT, LTR, PRO & DSR

    Please read my post above. https://forum.uscutter.com/index.php?/topic/59007-vinyl-master-wont-work/&do=findComment&comment=466122
  4. Last week
  5. Guest

    Vinyl Master Won't Work

    Guest replied to Over the Hill's topic in VinylMaster CUT, LTR, PRO & DSR

    I just updated to a windows 11 computer and now it won't connect to the computer and ive tried all the usual stuff to connect.
  6. Earlier
  7. MZ SKEETER
    This thread is from 2020, OP never came back. Have you tried turning the lights in the room down? Making the registration marks darker? Just throwing a few things that I have read. I don't own the cutter, but read a lot. Or contact Tech support Monday. I don't know of any person on here that answers questions, that has that cutter. Sorry.
  8. AnitaBunch
    Plese tell me the out come to this, I have the same issue have tried everything. Thank you.
  9. slice&dice
    All it took was blowing a few 'huffs and puffs' into your wallet! Good to see this one resolved. Congrats.
  10. MZ SKEETER
    Your welcome.
  11. Kranny99
    Thank You! I printed a screen shot of the instructions for my Sign Stuff Notes Folder!
  12. MZ SKEETER
    Go into CUT/PLOT> vinyl spooler, > CALIBRATION ,Calibrate your CUTTER SCALE for the software. In other words. Cut a square 3" x 3", make sure it cuts those sizes, If not adjust it in your cutting software so that it does.
  13. Kranny99 started following Adjusting the cut size vs what you drew in the software
  14. Kranny99
    I am using VinylMaster Pro 4.3. Everything is cutting bigger than I am drawing. A 4" square is cutting 4 - 1/8". I made this adjustment in the software about 5 years ago. New computer now, so I need to adjust but I can't remember where to find the setting. Thanks.
  15. termagator
    Good idea, thanks
  16. haumana
    Might be a good idea to export your most important files into some kind of generic vector file, so it can used in another program in a bind.
  17. termagator
    im back in business. all it took was a new computer but it was inexpensive. $239 on amazon(laptop)
  18. slice&dice
    My only suggestion at this point is to remove the USB key, and blow/puff into the USB connection itself. I know, it sounds dumb, but I've had USB sticks that wouldn't be recognized, but literally work fine after a few lip-pursing blasts of air. I don't know why.
  19. MZ SKEETER
    Your welcome, Have you tried turning off your antivirus or firewall? Did you ever try a system restore to back when it was working? Never seen a problem with the green light on. Plenty of info here, But pretty much what I covered.. Nothing else I can add. Hope you can find the problem. https://www.google.com/search?q=My+Flexistarter+dongle+light+is+on+as+it+should+be%2C+but+the+software+says+no+password&oq=My+Flexistarter+dongle+light+is+on+as+it+should+be%2C+but+the+software+says+no+password&gs_lcrp=EgZjaHJvbWUyBggAEEUYOdIBCjQwNjI4ajBqMTWoAgiwAgHxBV9qmdCaC1Ti&sourceid=chrome&ie=UTF-8
  20. termagator
    Oh yeah, green light is on and stays on till I unplug it. And thanks again for all your help
  21. termagator
    Here's driver details, update driver results. I haven't tried it on another computer cause I'd probably be looking at buying one if this won't work. I d try a different USB port. Hope these images are viewable. Fixing to try another over-install and reboot. Then surrendering.
  22. MZ SKEETER
    What does the VIEW Details about the installed driver files say? > DRIVER DETAILS. What happens for UPDATE DRIVER? I am referring to the sections on the properties on the right side that you have posted. Have you tried this set up on another computer? Did the dongle ever light up when plugged in? Did you try a different USB port? If not, maybe the dongle is broken. Not much more that I can add. Other than try it on a different computer.
  23. termagator
    Maybe it didn't get to the dongle?
  24. termagator
  25. termagator
    Yes, mh871
  26. MZ SKEETER

    VINYLMASTER CUT

    MZ SKEETER replied to a topic in VinylMaster CUT, LTR, PRO & DSR

    I use Flexistarter 8.6 cutting software, and it also does the same thing. Never a problem. I make very long decals. My cutter may travel 4 ft before it starts cutting, but it finishes the entire job. It does not ruin my designs. Most cutters cut how the design was created. Are you running your cutter too fast? I never run my cutter fast. Perfect cuts every time. Some cutting software, has optimize cutting order, or may have a different name for it, like tiling. Check Vinyl Master Example, you set it to cut the first 12 inches, then it advances to cut the next 12 inches and so on until the whole design is cut to the end.
  27. haumana

    VINYLMASTER CUT

    haumana replied to a topic in VinylMaster CUT, LTR, PRO & DSR

    'Aloha e Denis - Thanks for checking out the forum. I encourage you to register as a regular user, doesn't cost anything, but it will allow your posts to go up immediately instead of it being in queue, waiting for one of the moderators to approve it.
  28. MZ SKEETER
    You downloaded and then what?. How do you know that the dongle drivers actually installed? Do you see the Safenet in your device manager list under UNIVERSAL SERIAL BUS CONTROLLER? Open that list up and look for it when it is plugged in? I am showing mine. If it is, go into properties of the driver and make sure no question marks, and that it is working. Did the dongle light up? No other program will read FS files, Just Flexi products, just like no other program will read Signblazer files.
  29. slice&dice
    I'll drift back into this one and tackle this request head-on: "Is there another inexpensive program out there that could take the place of Flexi starter, and could also read FS file " My first reaction to this was "no" (MzSkeeter didn't directly confirm, but I suspect her opinion is the same). So, we're left with your primary issue right now, which is getting your MH cutter running (again, an assumption since this is the Refine thread, you've got an MH?) Let's start with that, OK? The Flexi conundrum is secondary, and not mission-critical right now, in my view.
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