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Hello All, I am using Adobe illustrator with a Canon TM-350. I set the custom paper size in the canon preferences popup. (36" x 12") and i use Cutting Master 5 to auto set the registration marks. Then when i print to the Printer, I select Custom Paper Size which is the correct size i entered into the preferences tab. There is NO scaling options set its set to do not scale. I then send the job to the cutter which is set at sheet and has the outset path for the cutting lines are only sent along with the registration marks. The cutter finds the registration marks but the output is not getting cutout correctly. Its printing too far down. When using Cut Master 5, i poll size to the media. I also have entered in the size and it still doesnt cut out correctly. Attached is the output of the job. Any help to my problem is GREATLY appreciated. Am I missing a step?

Hi all, I have the CE7000-40 machine, and I'm having limited media size (8x10"). My graphic is pushing pretty close to the edge, pushing the registration marks to be really close to the edge also. It's causing the machine to not be able to read the registration marks. So I'm trying to move the registration marks inward more, however it's now inside the bound of graphics. Is this possible for the machine to do? I'm trying to do a contour cut per the red line. Also, is there a carrier sheet I can attach my magnet sheets to to make sure they're square? I came from a Cricut machine and was looking like a sticky matt to hold the media while it goes through the machine. Thank you in advance!

Hellooooo everyone!!! It has been a while since I have posted. So I have to following: 1. Embroidery machine 2. Ioline 300 flatbed cutter for cutting twill and fabrics. Operates like any cutter really. 3. Vinyl master, and other software. Here is what I want to do. 1. Embroider ( just like a printer) emblems with sewn crop marks on twill. 2. Move the full sheet to my Ioline 300. Have a prepared cut file with crop marks sent to the cutter. 3. Identify marks manually moving the cutter to each mark, and cutout the emblems. I REALLY don't want to manually cut them out So let me know if you use vinyl master to manually capture crop marks with your cutter. I only have letter version, but happy to upgrade if it can command Manual Crop Mark Detection. Regards, Jason

I am trying to do the kiss cut and perf cut stickers on my Titan 3, Using VinylMaster DSR 5.0 I have followed the video "How To Perf Cut With VinylMaster" step by step and it will not use the edited perf cut setting, rather just the same pressure and speed set on the machine. Also using the ARMS system, but is this same method available using the barcode marks, which I have tried and does not work either. Maybe I missing something and would greatly appreciate some help Thank you

Hello i recently just got my Mh 871 Vinyl cutter and Im in the process of trial and error on trying to cut stickers. i can get the program to send to printer does that fine I load the stickers into the cutter and start to align the alignment marks I go bottom right 1 inch off and click next... Then the Program freezes only (Align Cutfile wizard) The rest is still responding any tips on how to fix would be awesome

Hi all, We recently upgraded our Silhouette Cameo 3 to a Silhouette Cameo 4 Pro because we'd like to improve our workflow. We previously did everything on A4 which worked at the beginning but after attending more and more events, the manual labor got too intensive. We invested in an A1 printer with the idea that we could upscale our production. Since the Silhouette Cameo 4 Pro could cut up to 24” materials and we were used to its little brother this seemed like the best upgrade since we had a good experience on the smaller scale. However, we soon experienced quite some issues when print and cut feature since we upgraded to the Pro. It works decent enough on the A4 papers, but on anything bigger than that it just won't keep alignment across the page. It starts off well, the first row will be mostly fine. Somehow the second row is completely off and it only gets worse the further it goes. But it seems like it pulls it through too fast or doesn’t manage to recognise the size of the material. We tried perf cutting the stickers in the hope we could do it without a mat to save time. When cutting without a mat the material kept crumpling between the wheels and the blade. It seemed to have too much distance between the roller and the knife without enough material support to overcome the pushing force between the wheels and the blade. Our workload consists of mostly: - 24” wide laminated Polypropylene - Die cut stickers, so an optical eye is a must for alignment/contour cutting. We looked at a Graphtec CE 7000-60 which seems to work ish, but still wouldn’t be able to work without a carrier sheet. Without a carrier sheet cutting seems to work okay when kiss cutting the material. But when perf cutting we’ve observed the same problem as the Silhouette Pro had, it started to crumple the material. Our ideal situation would be when we could get rid of cutting with a mat since that would save tremendous amounts of labor. A possible alternative would be a flatbed cutter, however, for 24” there does not seem to be an option within our budget. There is a smaller sized one, the Silhouette Curio 2 which may be an option but ideally we would want to support at least 24” materials. A list of options we have considered: - Graphtec CE7000-60 - Roland VersaSTUDIO GS2-24 - Silhouette Curio 2 (which can do 12”x12”) - Silhouette Cameo 5 Plus (15”) - Siser Romeo (24”) Budget is about +- 2500 euros. Does anyone have advice on a good match for us? Thank you!

Hello, I'm using SignMaster v3. I have a design that I'm trying to send to RIP and print to plotter, but it prints the markers wrong and it's not readable. If the circle I'm trying to print and cut has markers at 15cm distance from each other, on the X axis they are at 15cm but on the Y axis they are at 12cm. The circle is printed correctly. Things I've tried so far: 1. Reinstalling the software - no change 2. Trying JPG and TIFF formats - same thing 3. Print as PDF, saving as PDF through Microsoft PDF and then sending to print - didn't work. If I choose print directly on a digital printer it works fine. But, when needed to be sent to rip, it doesn't. I'm using FlexiPrint for rip. Scanned PDF.pdf template.pdf

Just wondering how easy should it be to slide the rollers left and right? The used unit I just picked up they don't move as easily as the rollers on the MH did. But I don't know if that is normal or if I need to get in and clean/oil the slide rails.

Hi I just got a new titan. I was using 24 x 10 yard rolls and had not issues(oracal 651 matte black). but decided to get the 50 yard roll this time. Now there are roller marks across vinyl. I am worried if I loosen it may not pull through. any body got any suggestions

I recently changed some settings to read registration marks. Now I am unable to cut anything. When I try to cut out a decal, I get; WARNING: Cursor Knife over first registration mark. Press Enter button on cutter, then click ok. I just need to cut some letters. I know it was something I changed, but for the life of me I cannot figure it out. Any and all help will be greatly appreciated. Thank you in advance.

I know I can export as PNG in almost all my software. But it doesn't have the registration marks required for print and cut. To use the software that comes with the Romeo (Leonardo Studio) I have to add the registration marks. Then I would have to export as PNG. I can't send to the BN20a directly. I have to save it, then open BN20a software (name escapes me for the moment), import the PNG and then print. The BN20a operates from a different computer. Then put the printed png in the Romeo for cutting. I have discovered I can run the Romeo from EasyCut Studio. Might have to use that. I am hoping down the road VM will add the Siser cutters to their long list of supported cutters. Jill

I wanted to post this solution in case you tried the solution in the roland bn20 pinch roller error video yet it didn't solve the pinch roller problem. If no matter where you move the pinch roller you are still getting the error message, then it is because print head can not read the pinch roller's position. It is either the pinch roller sensor is unclean (dust/oil/ink) or the cable connected to the sensor is damaged (in that case it will need replacement/ you will need to call in maintenance). There is a sensor at the back of the print head. To see it, first turn off the main power from the back. Then gently take the printhead to the middle. Remove the media from the back, take a flashlight and go to back of the printer to peak through the gap. You will see the back of the print head. If you look closely, you will locate two squares next to each other with a slightly different color than the rest of the plastic and two very small squares that look like there is a very tiny camera in them located at the right of the squares. They are the sensors and they need to be clean. You can use a new cleaning tool that you use to clean the head when making a manuel cleaning. Gently clean the sensors. After cleaning, put the print head back to it's resting location at the very right and turn the printer on. Hopefully your problem will be resolved. If you still having the error and you believe you cleaned the sensors, then it is very likely that there is a cable failure at the sensors. Since the print head is a moving object, those cables may get damaged in time. You will need to call in the maintenance. To change the cables, the whole print head will probably need to get dismantled. I am hoping this will help someone because when i had the problem and searched the internet, there was no resolution and I spent almost two days to resolve the problem.

Is there a pressure roller machine (table top) for attaching decals to transfer paper. My wrist hurts from smoothing decals with a scraper. Do only hand rollers exist? What is the best route to go?

Hey everyone, I come to you today humbled by this little machine. It was working great and then all of a sudden it will not sense the back registration marks. In Roll1 mode it will read the barcode and front right registration mark and then spit the sheet right out the front onto the floor In Sheet3 mode it will read the barcode and front right registration mark and will go to the back, find nothing and then return with the error "moving destination is out area." I have added multiple inches out side the marks and added 5-6 inches on the back of the sheet to trail. Still nothing. I am at my wits end and cant get anyone at Graphtec to call/email me back. I also ran the sensor sheet test and all the marks line up perfect. Any thoughts? Thank you all in advance for your wisdom. Seth

Is there a way to change registration marks.? A square would probably be easier. Thanks

Hello DarcShadow, Thanks for the reply. Here's my exact thing. I work in IT department here at the UO. This is a new CE7000 just setup last week. I am on an iMac running ventura,illustrator 2023. I cannot run emulation software of any kind, as it's not supported in our IT MOU's. The file I have is 24" x 30" with an art board of 24x24 with 2 inch margins left and right, and 3" extra top and bottom (thus the 30" length) for the cutter to hold onto while finding the registration marks. I set the marks in illustrator using the cutting master 5 plug in/registration marks. Printed on a Canon 4000s. I have 2 layers I made, not counting the layers cutting master added to the file. the layers I have are "printing" with the art work on it, and "cutting" with paths of ovals that the art work lives in. Think of the marathon 24.2 or the oval white country stickers on cars and you're right with me. On our old cutter the FC8600-60 we use this basic 24x24 with 3" top and bottom all the time. and it's always worked on cutting master 4. Which I cannot run on Ventura as the SAI connect cloud service fails to connect. So we're on cutting master 5. And as the university moves forward with updates, I also have to stay moving forward on the cutting software. We cannot have a machine further back than ventura for our lab machines. So, I'm stuck here. I can cut a page of 24 x 30 without registration marks no issue. So, I'm stuck as to why the software thinks that it cannot do it. I have check and triple checked the document. no paths way out on the art board, everything is on the board and in the right layers. I also notice that when I send any job it's turned 90° counter clockwise. Maybe that's kicking the error as the paths are off the "polled" board showing in CM5? But, I cannot find a way to set a default in CM5 to say don't auto rotate 90°. When I send a file that's not with registration marks and it's turned 90° I can turn it with with the rotate option. but, because of the "Contour cutting" error I get, all the cutter controls are grayed out.

I have more than a year old Roland BN20. Last week after setting up the sheet the printer head goes across the sheet and fails to recognize the roller pincher position and gives the error and the light blinks continuously and the machine beeps The pinch roller position is incorrect Sheet setup failed After you have eliminated the cause of the error.setup the sheet again. I checked with a 9 inch roll too it still just goes right past the wheel and shows the error I checked whether the wheel is in the smooth part of the roller but it was setup correctly, I even brought over a technician and even he said there should be no reason for the error. I even reinstalled and installed the drivers and software, so could it be a problem of the hardware. if so which part should I replace? PS:- I live in the Maldives where there is no Roland service/repair centres.

The important part of a stand is rollers (vinyl feed) and a media basket. You can utilize this item for the vinyl rolls on a desktop -----> https://uscutter.com/APPRoller-Tape-Application-Roller

When I bought this machine back in 2015, i was habitual of keeping the rollers pressed on to the grit rollers, sometimes with or sometimes without the vinyl film in between them. It caused the rubber to deform over a period of time. What I have learnt is not to keep rollers pressed for long Yes, I only changed the rubber rollers, not the whole assembly. I found them on Ali express. The machine I have had 17 mm dia and 10 mm wide rollers with 4 mm as the bearing's ID. They were held on to the assembly using a pin going through the bearing hole with a circlip at each end of the pin.I took the circlip out, pulled the pin from one side, pulled the old roller, pout a new one in, pushed the pin through and refixed the circlip. Otherwise, you can get a complete assembly as well which you need to insert from one side of the machine Please have a look at the photos

I just replaced pinch roller wheels on my Graphtec ce 5000, after 15 years, one was dry rotted the, other one had a flat spot on it. So, yeah they wear out.

I'm not sure it this is an issue with the cutter, or the software, but when I rotate the cut with the "Rotate" checkbox in the spooler, I end up with many alignment issues, speed weeding passes will start IN the letter on the leading edge and not cut all the way to the next letter. narrow details will actually overlap such that the vinyl is completely removed. When cutting multiple copies side-by-side, the copies are not in alignment with each other. Starting and ending points of an enclosed shape don't line up, so that I am forced to clean up the cut manually to separate the shape during weeding. I have found that slowing the feed speed down to < 50 seems to improve the situation, but I can run >100 without issue if I don't rotate. It's behaving like the feed roller is slipping or skipping, but it only happens when cutting rotated. I always run an area test prior to cutting to ensure that vinyl is moving freely. Cutter is a MH 721-MK2. Most current version of VinylMaster Cut.

Hello all, I've tried searching the forums, but I'm not quite sure what to call this defect. It happens where the blade begins and ends a cut. It was not previously a problem, and calibrating the offset and blade pressure helped, but it has not gone away completely. I'm using a Laserpoint 2 and Vinylmaster software.

Hello All, I found the issue. The issue is a change in CM5. This is going to have to be a change for our faculty to know in their syllabi for art students. The change in CM5 from CM4 is this. On CM4 in illustrator your art board could be say 24 x 24 and in the file you know to add 2" right and left with no artwork in that space to allow for the grit rollers (1” each side) and an extra inch for the registration marks. If you loaded the sheet into the cutter regardless of the poll size in CM4 it would just find the marks, and contour cut the file. In CM5 Apparently the art board is now being considered when sending the cut job. So, for the last 13 years I’ve always done 24” wide by x length. So, when I had this issue, I assumed it was an issue in CM5, which it is, and kind of I guess, isn’t. So I adjusted my art board to 22” wide by 32” tall. Sent the file to our Canon ImagrPrograf 4000s on a paper size of 24 x 32 so the printer understood the file. Then in illustrator I left the art board at 22”. The poll size on the cutter is 22.5”. When I sent the file, it allowed it to find the marks and cut. But WHY change that setting after 12+ years??? UGH!!. I think this is also why the cutting page was rotating 90° I think the software doesn't know what to do with margins like that and just rotates it to fit. which kind of makes sense. thanks all for the adivce, and options. Now if I can only find a 2.x firmware for my Graphtech FC8600-60 to update so the version 3 firmware will take. but that's a different issue. Thanks again all. Jeremy

I pulled the blade holder out and checked the blade depth again. It's still good. It only cuts the vinyl and only marks the bottom sheet. I did wipe the bottom of the blade holder with oil and cleaned it off while I had it out of the cutter. I did another test cut with the speed at 12 and it worked better than before. I'm hoping to do a couple me test cuts in the coming days.

They sell the Mahindra jeeps a few miles from me. It's silly what they want you to spend on those things. As near as I can tell they must have bought the patent rights to the old Willys and made a few upgrades and started rolling them off the production lines. To the OP - Most upscale printers that have sensors for the rollers are magnetic and trigger when the roller is in a specific location. Not sure on the Rolland but form follows function. Be sure you have the pics rollers placed in the proper location in case you're just not getting started correctly. Typically there are several spots for the left hand roller to sit (usually in about 6" increments starting about 12 inches from the right side. The right side roller typically has a larger variable location that lets it fit different sizes of vinyl. If using scraps they would both go on the variable area. Not sure if that makes sense in written form and I don't own a Rolland so it's just general information.