darcshadow

You only need a driver if you're using the USB connection. That is nothing more than a cheap USB-2-serial chip in the cutter and often times doesn't work well. You're best best is to get a Tripp-Lite Keyspan USB-2-Serial adapter and a null modem cable. Connect the adapter to the USB on the computer and the null modem cable to the adapter and cutter. The MH uses the HP-GL protocol, if you set your cutting software to use that you should be able to get it to work. If you can't get something newer to work, the old SignBlazer Elements should work. You can also use Inkscape to cut with, it's not ideal, but it does work.

Sounds like your Z-chip is dead. The z-chip is a simple op-amp that provides power to the solenoid to raise/lower the blade. Search the forums for blown z-chip. There are discussions on how to replace the chip as well as using a 9V battery to verify the solenoid is good.

Is the blade holder moving up and down?

To me, the odd thing here is that fact that the second iMac works correctly with both cutters. That would indicate the problem is not the cutter or any of the cutter settings but something on the iMac 1, or possibly the cables being used if they are not the same cables as used with iMac 2. It's also weird that it works at first then stops. Jeremy, are the two iMacs identical in terms of hardware? If so, can you reformat the non working one and clone the working one onto it?

What do you mean which one? Get the Keyspan adapter and a null modem cable as you found already.

There are a couple of free web searches, that are pretty good. https://www.whatfontis.com/ https://www.myfonts.com/pages/whatthefont There is also some phone apps that work decent.

There's a setting in preference some place to change the design units. Go to the help menu and search there, it's really useful. As for the sheet cut, I don't know, but I would look in the spooler settings.

The text that it cuts, is it always the same? Have you let it finish the cut and then read the text, what does it say? Is the cutter connected to the computer when this happens? If so, try disconnecting it from the computer and see if it still does it.

WAY, WAY to much! You should just barely be able to see the blade. Follow Skeeter's instructions above for setting blade depth.

I don't think you'd ever be able to get things to align perfectly. I think you'd be better off doing it by hand with a good sharp knife.

Few computers anymore have serial ports. The recommended adapter is the Tripp-Lite Keyspan adapter. Cheaper versions don't always work, the Tripp-Lite is known to work.

I would suggest moving the vinyl to the left and find a position where you can get a pinch roller at both edges. Also, when cutting only 24" roles, you don't really need 4 pinch rollers, 2 should be good enough really.

The problem is interesting, no slack could account for the design cutting over itself, but it's an awfully clean cut. Typically pulling from the roll causes ugly cuts, not completely misaligned cuts. It also wouldn't account for only the commas being misaligned, and even those are aligned with each other. I hope they report back once the problem is corrected.

well actually has said the file shows "on downloads" so that raises the question, what does that mean? It's also possible to have multiple "download" locations so the first step is to determine what location the file is actually being downloaded to, and then what location Vinyl Master is looking at. Unfortunately, the way windows works now, and the way everything is going, the casual computer user, has no understanding of folder structures and file locations.

Sounds you are downloading to one location, and looking in a different location. Where exactly are you downloading to, and where exactly are you trying to open from?