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*** Figured it out, Its the new software, not the vinyl*** Curious if anyone has encountered striations across the width of rolled Oracal 631 that don't cut properly? I suppose it could always be my machine or a software issue? But i suspect its the material. Issue: The striations are across the width, not down the yardage. It is also across the width of the cutter - not down the length of the cut (like might happen with an old cut strip or obstruction in the machine) The ghost of a cut is visible, but at weeding, I need to use the edge of a blade to get the cut to lift. I've been increasing my blade, but i'm cutting into the backing across the vinyl, except in these bald areas The striation is in a different place if i cut the file a second time. Seems to be happening at an interval of 4", 12", 4", 12"... but that's measured after the fact. Before cutting, i don't notice any issue. Little sketch is what I'm thinking is happening. Other Details: I'm using a Silhouette Cameo & Sil Business software newest V4. New Blade, Replaced Cut strip & Mat - still happening older vinyl. Purchased extra in Dec 2015, and didn't break into until now. Vinyl is used for a resist process since I'm using the negative and discard the "object" I use painters tape for speedy weeding, and a blade for tough spots or areas where the resist scrim are broken up. Ive been using this material & method for years over 100s of projects. Thank so much for your time and thoughts. I appreciate any feedback. Kgi

Hello everyone my name is Lynda...I bought a used MH721 and having a heck of a time setting it up. I went UScutter online to download drivers and SignBlaze software. The cutter cuts on, but I can't get it to work thru my USB port. Please Help...I don't know what i'm doing wrong. I own a GCC 24 bought brand new 4 yrs ago and didn't have no trouble getting it up and running. I bought my used MH721 over the weekend...and really is anxious to use the machine. Please someone guide me thru this if you can. Thanks Lynda

My copam 2500 has been turning off and on. As soon as I power it up it automatically (at about 1-2 second intervals) continually goes off and then on, and the carriage tries to move further to the right as it comes on and then it shuts off to start up and do it again. We have replaced the carriage and it didn't change anything. Do we need a new motherboard? I thought it was a communication error with the computer, but it does it regardless of whether or not it's hooked up to the computer. Any help would be appreciated!!!!

So this just started happening, the cartridge of my cutter when turned on vibrates profusely and doesn't work. I took a video of it because it is hard to explain. I hit reset and it stops but when I let off the reset button it doesn't work. http://tinypic.com/m/i4izhz/3 Link to vid above ^