Arcbeat 19 Posted February 24, 2014 Hello Guys, One of my client called me last and ask for a store hour sign for her business and insisted to get it install before am. She asked if i can get it done asap, so since i dont live far from her business i went got everything done and install it. Mind you it was 9pm at night , took me about 15 min. Drive by the next morning and found out that I did not center the company but the client loved it and even referred me to 2 other businesses in the area. So my question is this do i tell the client that i need to redo it and just leave it like that. Thank you, Share this post Link to post Share on other sites
joker 618 Posted February 24, 2014 Form what i see in the picture it looks good.. Share this post Link to post Share on other sites
Arcbeat 19 Posted February 24, 2014 Hey Joker, the Rectangle is not center. Share this post Link to post Share on other sites
FrznFire07 217 Posted February 24, 2014 i would strip and redo, the problem coming from you always sounds better than coming from a customer. in the end she will probably give you a better referral for noticing the error and fixing rather than waiting to see if her or her customers notice. 2 Share this post Link to post Share on other sites
Coaster36 327 Posted February 24, 2014 Make another one and then go by and explain the problem and insist on repairing it right then. Its fresh vinyl so it wont be hard to remove. Tell her itll only take 10 mins to replace. If she wants it done in non business hours then go back when they close but I would be there at 6 when they close. Share this post Link to post Share on other sites
Arcbeat 19 Posted February 24, 2014 Thank you guy for you input, I will def let her know and FrznFire07 you right " ...the problem coming from you always sounds better than coming from a customer. " Share this post Link to post Share on other sites
HDN 95 Posted February 24, 2014 Yes..... give client the option your name is on it and there are plenty of people like us who would catch it. Share this post Link to post Share on other sites
jaybyrd 3,770 Posted February 24, 2014 I'd point it out and apologize but I'd already have the replacement with me and ask if they would let me take care of that for them while I was there or at their earliest convenience. Share this post Link to post Share on other sites
Wildgoose 4,200 Posted February 24, 2014 I agree with the others just re-do it on your own, you'll score big brownie points. You were in a rush is why it happened anyway. You might also be able to swing by with an exacto and slice an equal amount off the other side and I doubt you could tell the letters were off. It just shows up because the box is so obvious. Share this post Link to post Share on other sites
Coaster36 327 Posted February 24, 2014 I'd point it out and apologize but I'd already have the replacement with me and ask if they would let me take care of that for them while I was there or at their earliest convenience. yup. do this... Share this post Link to post Share on other sites
jaybyrd 3,770 Posted February 24, 2014 Leaving it be just makes you look sloppy even though we all have bad days taking care of the problem is what separates the men from the boys so to speak. Share this post Link to post Share on other sites
Arcbeat 19 Posted February 24, 2014 Thanks guys, I appreciate all of you. I already spoke to the client and will be there tomorrow getting it replace. Thanks again. Share this post Link to post Share on other sites
skarekrow 1,842 Posted February 24, 2014 Looks like you only need Remove & Replace the border and it's good to go. Share this post Link to post Share on other sites
outlaws 102 Posted February 24, 2014 If you are talking about how the inside rectangle is closer too the left. I would just take a straight edge and knife and trim to match right side if this is what I am seeing. Just my .02. Butch Share this post Link to post Share on other sites
MadHatterGraphix 1,258 Posted February 24, 2014 I would tell the client about it and go from their. I would redo it like jay said or like outlaws said. Share this post Link to post Share on other sites
skarekrow 1,842 Posted February 24, 2014 There ya go... all fixed up! (good call, Outlaw. Share this post Link to post Share on other sites
Wildgoose 4,200 Posted February 24, 2014 There ya go... all fixed up! (good call, Outlaw.photo.PNG Hey I said that first! Share this post Link to post Share on other sites
skarekrow 1,842 Posted February 24, 2014 Sorry, Goose... musta missed yours. KUDOS! 1 Share this post Link to post Share on other sites
FrznFire07 217 Posted February 24, 2014 I hate to be the one to point this out but did you purposely offset the days/hours? they're closer to the right side. Share this post Link to post Share on other sites
skarekrow 1,842 Posted February 24, 2014 I hate to be the one to point this out but did you purposely offset the days/hours?they're closer to the right side. That's the reason for my recommendation... really, now that I look at the original pic again, if it were my project, I would remove it and reinstall. Share this post Link to post Share on other sites
Arcbeat 19 Posted February 25, 2014 Thanks guys for all your input. Share this post Link to post Share on other sites
mabscotthandyman 1,410 Posted February 25, 2014 Not to disparage your work but with the white grids in the door i belive i would have used a different color in the photo at least the hours and grid blend together. Share this post Link to post Share on other sites
constricted 27 Posted February 25, 2014 Yea I would make a trip with the replacement in hand and explain that it's not up to your standards and you would like to redo it for her.. If I were the customer I surely would appreciate the gesture Share this post Link to post Share on other sites
