xpaperman 719 Posted December 10, 2015 I have an FC5100-150. Was working fine....like a boss.... job finished, I took out my vinyl and went to load a different color and now it won't recognize media. I have been googling with no luck yet. Anyone have any ideas? Thanks in advance for any help or ideas. I have cycled power and even unplugged it to see if that would clear things up.... no luck Share this post Link to post Share on other sites
Dakotagrafx 7,298 Posted December 10, 2015 did you try turning off the sensors and using it till you figure it out. I am sure you cleaned the back and front sensors in the little windows if it is the front, back way it isn't sensing it Share this post Link to post Share on other sites
mb20music 760 Posted December 10, 2015 Maybe try a "factory reset" Turn power off, hold down the "up" arrow button (^) and turn the power on while holding the button. NOVRAM will begin and just follow the queues. Share this post Link to post Share on other sites
xpaperman 719 Posted December 10, 2015 did you try turning off the sensors and using it till you figure it out. I am sure you cleaned the back and front sensors in the little windows if it is the front, back way it isn't sensing it I did in fact clean the sensors. No luck. I can't get into the menu to turn off sensors. The screen stays at load media. Share this post Link to post Share on other sites
xpaperman 719 Posted December 10, 2015 Maybe try a "factory reset" Turn power off, hold down the "up" arrow button (^) and turn the power on while holding the button. NOVRAM will begin and just follow the queues. When NOV RAM comes up it just sits there and says NOVRAM CLEAR END. No buttons will work.... have to turn it off and back on to get rid of NOVRAM Share this post Link to post Share on other sites
MZ SKEETER 4,718 Posted December 10, 2015 When NOV RAM comes up it just sits there and says NOVRAM CLEAR END. No buttons will work.... have to turn it off and back on to get rid of NOVRAM PM sent. Share this post Link to post Share on other sites
pshawny 410 Posted December 10, 2015 I did in fact clean the sensors. No luck. I can't get into the menu to turn off sensors. The screen stays at load media. Would it matter if the pinch rollers are up or down? Share this post Link to post Share on other sites
jaybyrd 3,770 Posted December 10, 2015 When my qe60+ plus did that with no warning it ended up being a mb. Just a thought but hopefully it's something stupid. Share this post Link to post Share on other sites
xpaperman 719 Posted December 10, 2015 When my qe60+ plus did that with no warning it ended up being a mb. Just a thought but hopefully it's something stupid. The only worry there is age..... this is an older unit, hope I can find one. For now tho Mz SKEETER provided some great info. I hope I can find time today to mess with it. I am really just to busy for this right now. Have to fall back on my back up unit (Titan 2) for now. Still have an SC backing that up if my luck turns for the worse. Maybe after the holidays I will just sell all three and upgrade to a new graphtec! 3 Share this post Link to post Share on other sites
xpaperman 719 Posted February 18, 2016 Ok, some may be curious what happened here...... I finally got around to messing with this issue tonight. I pulled up the manual referebce Skeeter referenced and got to " diegnosin' ". After about an hour messing with thw SW1 as referenced in the manual and getting nowhere..... I turned to my friend Jack (Daniels) for some advice. He told me to check the orientation of SW1. Well crap. the switch was UPSIDE DOWN as pictured in the manual..... SHIT! Start over..... (Thanks Jack btw) now, with the proper dip switch settings.... I was able to get to the sensor test menu they talk about in the manual. The test pinpointed the problem no to the media sensors themselves but the pinch roller sensor....hmmmm. Well, (after putting all settings I had changed back to where they were before, at the request of Jack) I was now back at square 1 with the same problem. Now I started checking all the wiring for the pinch roller sensor to make sure everything was properly seated. Retest.... No luck. With a pat on the back from Jack, and the addition of my readers/cheaters and a flashlight I start messing with the pinch roller arm and watching everything that happens when it moves. I noticed (or maybe Jack noticed) that as the pinch rollers were lowered there was a piece of metal (behind the side panel) that moved. After further inspection of this moving piece it seemed to be hitting a piece of plastic that prevented it from moving further forward. As I jiggled that piece of metal, sure enough it was loose. There was a screw adjustment for it so I tightend the screw and retried. That piece of metal not went passed the plastic piece right IN BETWEEN THE TWO SENSORS LOOKING FOR IT!! BOOM! It turned out to be a simple lose screw! The 60" beast is back up and running. Maybe now is a good time to dump it on Jaybird.... Thanks Skeeter for the link to get me started in the right direction. 2 Share this post Link to post Share on other sites
signyouup 178 Posted February 18, 2016 There's no end to the things Jack Daniels knows! Share this post Link to post Share on other sites
jaybyrd 3,770 Posted February 18, 2016 Dumped my 30" on the new owners lol. Share this post Link to post Share on other sites
Go-C Graphics 856 Posted February 18, 2016 Ok, some may be curious what happened here...... I finally got around to messing with this issue tonight. I pulled up the manual referebce Skeeter referenced and got to " diegnosin' ". After about an hour messing with thw SW1 as referenced in the manual and getting nowhere..... I turned to my friend Jack (Daniels) for some advice. He told me to check the orientation of SW1. Well crap. the switch was UPSIDE DOWN as pictured in the manual..... SHIT! Start over..... (Thanks Jack btw) now, with the proper dip switch settings.... I was able to get to the sensor test menu they talk about in the manual. The test pinpointed the problem no to the media sensors themselves but the pinch roller sensor....hmmmm. Well, (after putting all settings I had changed back to where they were before, at the request of Jack) I was now back at square 1 with the same problem. Now I started checking all the wiring for the pinch roller sensor to make sure everything was properly seated. Retest.... No luck. With a pat on the back from Jack, and the addition of my readers/cheaters and a flashlight I start messing with the pinch roller arm and watching everything that happens when it moves. I noticed (or maybe Jack noticed) that as the pinch rollers were lowered there was a piece of metal (behind the side panel) that moved. After further inspection of this moving piece it seemed to be hitting a piece of plastic that prevented it from moving further forward. As I jiggled that piece of metal, sure enough it was loose. There was a screw adjustment for it so I tightend the screw and retried. That piece of metal not went passed the plastic piece right IN BETWEEN THE TWO SENSORS LOOKING FOR IT!! BOOM! It turned out to be a simple lose screw! The 60" beast is back up and running. Maybe now is a good time to dump it on Jaybird.... Thanks Skeeter for the link to get me started in the right direction. Is it advisable to take Jake with me to work to help with the really hard troubleshooting problems I run across? haha Share this post Link to post Share on other sites
Dakotagrafx 7,298 Posted February 18, 2016 Dumped my 30" on the new owners lol. so your going 50 or 65" at the new location? Share this post Link to post Share on other sites
jaybyrd 3,770 Posted February 18, 2016 Not sure where it would fit. I'm doing a mockup now to see if I can get everything operational in a 16x16 space. Going to have to be creative. 1 Share this post Link to post Share on other sites
Dakotagrafx 7,298 Posted February 18, 2016 Not sure where it would fit. I'm doing a mockup now to see if I can get everything operational in a 16x16 space. Going to have to be creative. wall storage and under table storage you do have to be creative Share this post Link to post Share on other sites
jaybyrd 3,770 Posted February 18, 2016 6600 square ft down to 256 square ft is like going back to working the flea markets. 1 Share this post Link to post Share on other sites
Go-C Graphics 856 Posted February 18, 2016 6600 square ft down to 256 square ft is like going back to working the flea markets. Can you even fit a 4 color screen press in that small of a space. Share this post Link to post Share on other sites
jaybyrd 3,770 Posted February 18, 2016 I can screen in a 10x10. It's cramped but I have done it before. Share this post Link to post Share on other sites
