supergirl 0 Posted March 9, 2013 I am having problems with my sir cuts alot program commuincating with my uscutter model MH. For some reason every once in awhile I cannot get my machine to cut anything. When I choose the cut icon nothing happens, sometimes I can go to manage my cutter and choose us cutter and then it will cut. other times I can cut my cutter off and then back on and then it will cut. Other times nothing I do works and I just have to walk away and come back later and hope it works when I get back And sometimes I come back to my computer and I have to reactivate my whole program! any Ideas? Share this post Link to post Share on other sites
xpaperman 719 Posted March 9, 2013 Is your connection from the computer to the cutter USB or Serial? Share this post Link to post Share on other sites
slice&dice 2,451 Posted March 9, 2013 Just for curiosity, have you attempted to use another cutting program and see if it also fails? SignBlazerElements, for instance? http://www.mystat.com/Signblazer.zip Share this post Link to post Share on other sites
supergirl 0 Posted March 9, 2013 Im using USB cable. I havent tried sign Blazer that I might have to see if it does it too, Im about to pull my hair out! ugh Ha Ha sorry I just had to let that out:) Share this post Link to post Share on other sites
MZ SKEETER 4,709 Posted March 9, 2013 Sorry, but it has been written here a zillion times to use a keyspan adapter to fix this problem.. from support below The issue could be a number of different things, likely static related if it's just stopping in the middle of cuts. The USB to serial adapter wont resolve the static issues but it can help to mitigate them since a serial connection is harder to interrupt. First, if your cutter is a first generation MH (mk1) it will need to have a Null Modem serial cable coming from the cutter to the adapter. Second, most radio shack USB to Serial adapters will not work... Or Staples or Office Depot for that matter. That's why we only carry the Keyspan USB to serial adapter. It's the only one that we can say for sure will work as it should every time and we've tested it thoroughly. Another solid USB to serial adapter is a Belkin- but in either case you have to have a Null Modem serial cable for either to work. Banner John is correct in that a serial connection is given COM 1 by default, however, if you're using a USB to serial adapter it will likely get a regular COM port number in the device manager. If none of this helps, be sure to call in to the support department and speak with Mike Northman. 425-902-1302 http://www.ebay.com/itm/New-Tripp-Lite-USA-19HS-Keyspan-High-Speed-USB-to-Serial-Adapter-/160804080791?pt=US_USB_Cables_Hubs_Adapters&hash=item2570ab8c97 Share this post Link to post Share on other sites
supergirl 0 Posted March 9, 2013 Thanks guys Im new to this world so thank you for your advice. Keyspan bound! Share this post Link to post Share on other sites
Rodger 527 Posted March 9, 2013 Is that Sir Mix Alot's brother ?? Baby Got Back !!! Share this post Link to post Share on other sites
