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Found 2 results

  1. katieD
    Hello, I have the following: Mac OS High Sierra 10.13.1 SCAL Pro 4 USCutter SC34 I'm pretty sure the usb on the cutter is bad as it suddenly stopped cutting all the way through jobs, and I know static is not the issue. I bought the Tripp-lite keyspan adapter, installed the drivers, rebooted, reconnected and now I don't know how to use it. The only option I have under the Connection box in SCAL is "USB", and there is nothing new under the "Port" option (my iPhone and another bluetooth connection thing is in the port, but that's it). How do I tell my computer/software to use the serial port instead of the USB? Thank you!
  2. gmddecals
    Hi! Just have a quick question since I am not super computer saavy. I currently have an SC model cutter and plan to purchase either a COPAM or LaserPoint2 this week (still undecided). I need to use a serial-to-usb adapter for more reliable connectivity between the machines and my laptop, but I am unsure how to purchase one. I want to get the correct one and not waste money on something that will not work. I see them listed online with different specs and it is overwhelming. Basically what I need is a serial to usb adapter cable that has a few feet of length (the longer the better) that is compatible with the US Cutter machines. Any help would be great! Thank you!