haumana

truth.

can you post the original files?

There have been times, where I've need to scale down the vector file, outside of the cutting sofware, and save the vector format in a smaller size (physically and file), then import it in to the cutting software and re-size it there. If you're thinking there are too many nodes, then it might be worth your time to clean them up. Foe every node you have, it's another piece of data that gets sent to tell the cutter how to turn and how far to go, until the next piece of data is providing the next bit of information. I like to think of nodes like little stop signs, the more I have, the longer it'll take for me to get from point A to point B, and increases the chances for more jagged cuts/lines, instead of cleaning up the nodes and making it more like getting on a highway, with smooth curves and less likely for stop and go actions. The data from the nodes can add up, and some cutters can basically choke on that much data. I will typically clean up nodes if there are tons, it makes for a smaller file size, less data that gets sent to the cutter, and sometime, even smoother cuts in the graphic. You can either give us a bit more information ... size of the job, or even post the file, preferably in .eps or .svg form, and other can take a look at it and provide feedback or suggestions.

my guess would be the circuit board as well. do any of the other buttons work on the control panel? If they do, are you able to run the test cut from the panel.

Thank you for registering and welcome to the forum!

As far as I know, the MH871 will only run on Windows. That being said, you can try using bootcamp, or VM Fusion/Parallels to run Windows and see if that'll work for you. I was able to sucessfully run my LaserPoint (original) on Parallels and Fusion with Windows 7 & Windows 10, on my much older MacPro, but when that machine crapped out, I replaced with an M1 Apple, and while Windows will run via Fusion, the USB/COM Ports are not as easily configurable that's required to properly communicate between computer and cutter. Truth be told, I gave up on that, and got myself a Graphtec, which I run with the very limited software that Graphtec has pushed out for on Mac. I do most of my design in other software and just import to the cutting software. If I need to cut stuff on my LaserPoint, I have an older Win7 machine that I fire up for that.

You might need to post the file for someone to help troubleshoot it for you.

I do not believe there are any scanners that can directly as any vector file, including .svg, .eps, or .ai. The closest you would get would be to scan to .pdf, or vectorize your scanned image using other software.

I start my vinyl just a little forward of the cut strip. Like Skeeter said, if you position the blade carriage and vinyl where you want it to start, then hit the Orgin button, then you should be good. The cutter should not roll back the vinyl from that point. Just position everything, hit Origin, then send the job to the cutter.

what cutting software are you using, and can you let us know what some of your settings are?

I would try darc's suggestion first, and if that doesn't work, then go with slice's.

Do a quick read through this thread, and see if this might help resolve the issue. If it doesn't, please come back and let us know. btw - if you register for the forum, which is totally free, then your post will go up automatically and will not be waiting for a moderate to review and approve it.

Sounds like a job for the Tootsie Pop owl

Are you wanting a trace of your graphic or a contour/offset on your graphic?

Hey Arty - Good to hear from you. Let's see what you've printing. My 3D printer has been collecting dust for a while now.

first thing to do - check the blade holder and make sure that there is no debris in it that may be causing the blade not to rotate in the holder (which can possibly cause ripping) second - set the proper blade depth. then perform the test cut from the cutter control panel and see what it's looking like. you may need to adjust your offset and/or over cut. tell us what software you're using, blade degree, cut speed, and if what you're trying to cut is really small and/or intricate.

There some kind of specific corelation between colors, There's probably some kind of formula that Jerry originlly used, but who really knows what that is. Nice catch though, I never really paid that much attention when I work in SBE. Green <-> Pink Black <-> Grey Red <-> Cyan Yellow <-> Bue White <-> Black etc.

Haave you tried to cut it from Graphtec Studio?

Definitely make sure there's enough slack so the entire job does not pull directly from the roll (under tension). A Tripplite keyspan is a good starting point to start ruling things out. I would alsoo add that you can try swapping out the USB cable and test that out too. USB cables don't go bad very often, but when they do, it's not always a work/don't work symptom, it can be inconsistent perfomance/data issues as well. How close (or far) is your computer to cutter? Is this an issue that just started to happen? Any chance there was a Windows update just before you started to have these issues?

have you tried to save/export your .svg file as an .eps, then impore it into VM? there have been incidents where cutting software doesn't do well with large sized files. you can scale down your graphic is whatever design software that you're using, then import it into VM, and scale to the size you need cut.

If you prefer to design in AI, then you can stick with that, and import your graphics to Graphtec Studio. It would help to know what platform you're using,, as Graphtec Studio for PC and Mac are hugely different.

That sounds like a lot of effort for what seems like a fairly simple graphic. If you have the time and inclination, see if this file will work. shade2.eps

Glad I could offer up some useful advice. I encourage you to take the time and register for a forum account. It's free, and there's no promo or spam email that gets sent to you, but it will allow you to have your posts and responses go up immediately and not have to wait for one of the moderators to approve it.

I can't speak for VM, but I did so someting like that in SignBlazer. I had two cut lines layered over one another get two passes through two layers of vinyl, and then a single line for a weed box outline. Just be aware that you will need to use a tacky carrier sheet if you plan on cutting all the way through the vinyl and backing.

Lo mejor que puede hacer es ponerse en contacto con la propia empresa de software y explicarle la situación. Lo que probablemente necesitabas hacer era desactivarlo/desinstalarlo antes de trabajar en la computadora. [The best thing to do is to contact the software company itself and explain the situation. What you probably needed to do was disable/uninstall it before working on the computer.]