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im back in business. all it took was a new computer but it was inexpensive. $239 on amazon(laptop)

I had a customer that wanted a sign in MDO but all the letters were cut out. We are going to add them to a wall. Each letter is 16" tall took a full sheet to get all the letters cut out. Over all space is about 12' long and 4' tall. I have a cnc to cut the letters then they were primed, painted and clear coated. I am just at a loss as how to price this one.

Thank so much for your kindness! Fortunately a Graphtec customer service tech was able to help me troubleshoot this mystifying problem. It was a lot of testing and ruling out, however, ultimately the issue was narrowed down to the either the camera or USB ports either in the hub or laptop. For my situation it turned out it was the USB port on my laptop that is dedicated to the cutter. I replaced the laptop and now everything is working as it should!

Just wanted to circle back in case this helps someone else. After comparing specs and talking with a couple suppliers, I ended up sticking with 4mm coroplast for 2–3 month real estate installs. It seems to handle Houston heat reasonably well as long as it’s properly staked and not oversized. PVC looks nicer, but I did see some comments about potential warping in prolonged high temps, especially with darker prints. For anyone else working in the Houston area, I came across this local signage page that shows the common material options being offered around here (coroplast, PVC, banners, aluminum, etc.), which helped me see what’s typically used for different outdoor applications: https://alphaimprint.net/signage-houston/ Might be useful if you're comparing materials for similar projects.

.eps is the best format. If you are inclined to do so, please post some examples of your work, just for the heck of it. We don't get many posts anymore around here, you can add to our entertainment!

Welcome to the forum! Let's try and add a little more detail to this - What platform are you trying to run the cutter from? (Mac or Windows) What version of operating system are you on? (Windows 10 or 11, Mac Sonoma, etc.) What program are you using to send the job to the cutter? (Graphtec Pro Studio or Grapthtec Studio or a plug-in) Does the cutter work with any other file you're trying to cut, or just when you're trying to set it up for contour cutting?

So which cutting software are you using? I had a Seiki, very likely you can't cut that, But with the correct software, you might. You need a cutting software thart has OPTIMIZE CUTTING ORDER. or similar name. What that finction does is You select a certain amount to be cut at a time of your 20 ft. The cutter will start at the bottom of the stripe and cut say you selected 1 ft. It will cut the stripe the 1 ft on each side of the stripe, then advance another 1 ft, again another 1 ft, until it reaches the end of the stripe. So your vinyl is not going all the way down one side and back. I always measure the distance from the side of the vinyl to the pinch roller on the left and right side. The distance should be the same I use 1.5" distance from the edge of the vinyl to the pinch roller. Make sure overcut is on. Also do not be pulling vinyl from the roll, while cutting. Have enough vinyl pulled and free from the roll hanging behind your cutter. I started my business with a Seiki for 14 months. Then jumped up to a Graphtec, because of the tracking problems. Graphtec don't give you problems with tracking. My Seiki came with Flexistarter 7.6. I still use Flexistarter with my Graphtec as it is great cutting software. I use Flexistarter 8.6 currently. If posssible, you could probably cut 10 feet and overlap the ends.

That sure sounds like a fun night! Boom Kanani.

Thank You! I printed a screen shot of the instructions for my Sign Stuff Notes Folder!

My only suggestion at this point is to remove the USB key, and blow/puff into the USB connection itself. I know, it sounds dumb, but I've had USB sticks that wouldn't be recognized, but literally work fine after a few lip-pursing blasts of air. I don't know why.

Your welcome, Have you tried turning off your antivirus or firewall? Did you ever try a system restore to back when it was working? Never seen a problem with the green light on. Plenty of info here, But pretty much what I covered.. Nothing else I can add. Hope you can find the problem. https://www.google.com/search?q=My+Flexistarter+dongle+light+is+on+as+it+should+be%2C+but+the+software+says+no+password&oq=My+Flexistarter+dongle+light+is+on+as+it+should+be%2C+but+the+software+says+no+password&gs_lcrp=EgZjaHJvbWUyBggAEEUYOdIBCjQwNjI4ajBqMTWoAgiwAgHxBV9qmdCaC1Ti&sourceid=chrome&ie=UTF-8

Whenever the word "dongle" appears, I just giggle.

You are very welcome Jeff, Did you get it running again?

I don't know what settings you use or what you are using your cutter for. I don't know the settings for that cutter. I have a different Graphtec. Save what you want and think you will need. I only use the Graphtec Cutting controller for my Graphtec. I never change settings on my cutter. They are already saved on the Graphtec Cutting Controller. My settings are pretty basic. All I ever change is maybe speed, and force. Just barely.

So have you done a factory reset? To perform a factory reset on a Graphtec CE6000-60, power off the machine, hold the up arrow key, and power it back on. Release the up arrow key when you hear two beeps. The machine will then prompt you to select "default setting," which you should confirm by pressing "1". You can also access the reset option through the MENU -> OTHER -> Return to default settings, and confirm by pressing ENTER. Detailed Steps: Power Off: Turn off the Graphtec CE6000-60. Hold Up Arrow: Press and hold the up arrow key on the control panel. Power On: While holding the up arrow key, power the machine back on. Release and Confirm: Release the up arrow key when you hear two beeps. The machine will display a message asking you to select "default setting". Confirm Factory Reset: Press "1" on the control panel to confirm the factory reset. Alternatively, use the MENU: You can also access the reset option through the main menu by pressing MENU, scrolling to OTHER, and selecting Return to default settings. Confirm with ENTER. This video demonstrates how to reset the Graphtec CE6000 to factory default settings: https://www.google.com/search?q=how+to+do+a+factory+reset+on+a+graphtec+ce6000-60&oq=How+to+do+a+factory+reset+on+a+Graphtec+CE&gs_lcrp=EgZjaHJvbWUqBwgGECEYqwIyBggAEEUYOTIHCAEQIRigATIHCAIQIRigATIHCAMQIRigATIHCAQQIRigATIHCAUQIRirAjIHCAYQIRirAjIHCAcQIRirAjIHCAgQIRiPAtIBCjIxOTc3ajBqMTWoAgiwAgHxBeNTwCvuxx5L&sourceid=chrome&ie=UTF-8

How did you stop the project/cutter? Have you tried to Factory default reset? With the power turned off, move the carriage head over to the right side. Start there. What happens?

but aren't the graphtecs meant to perf cut? Isn't that why the channel is there?

because these cutters have a channel made to cut through so you can have Perf Cut stickers without as much wear on the cut strip.

You are very welcome

Well I find it pretty easy to Grab all of the file> UNGROUP> So they are individual files. Grab the files, either 1 at a time or a group of them and DELETE. what you don't want. .I did it in a Vinyl Master cut Demo. You should be able to.

Grimco

Can cutting master 2 not open eps or svg files? Why are you converting to a graphtec studio then then to a cutting master file? You should be able to use what ever design program you like then save the file as an EPS or SVG file and then import that file to your cutting software.