MZ SKEETER

I don't use either one, but here is a pretty good video from Vinyl Master. Make sure you push the ORIGIN button.

Contact who you bought it from. No one here can help with that. It is not sold here. Here is the website, check out the Help & Support section. https://signmaster.software/

Maybe it is in your key pad. Did you look for a loose ribbon cable inside? Maybe time to purchase another, you have already spent a lot of time on this. Unless you want brand new, check for some good deals on Ebay, or Craig's list. If you have the room, and budget. Even check on the FC series, You can find good deals on them cheaper than a new CE6000 or CE7000. They are very heavy duty machines.

Did you ever get the CE5000-60 to do a test cut directly from the vinyl cutter TEST button? Did you ever try the CE5000 with a trial software that uses HP-GL software? Like Vinyl Master, Sign cut etc? The CE5000-60 are very easy to set up on USB.

You are welcome. You have never stated which vinyl cutter you plan to use. But the Vinyl Master website software has more cutter brands compatible, UScutter version has mostly their vinyl cutters on it.

Where is the computer that you were using Flexistarter 8.6 on? Have no idea if it works on Windows 11. Although I do have Flexistarter 8.6 vs2. I think it would be more about whether the USB dongle would work with Windows 11. Different dongle drivers. Without the SAI Flexistarter 8.6 v1 disc, I wouldn't know how you could download the program. For $59 you could get VinylMaster Cut 5 and be cutting with current updates.

Make sure carriage rollers are snapped down in the rail. Make sure you did not break the blade tip off. Very easy to do with a jam up. Do you have the blade holder in the carriage arm correctly? Make sure the blade depth is set correctly. The blade should not be long out of the blade holder at all. This is the correct way to set blade depth mentioned hundreds of times on here. Look for cracks in the carriage arm holding the blade holder. To start with, you should set your blade depth correctly, by taking the blade holder out of the machine, and firmly cut across a piece of scrap vinyl, you will be cutting. You should only be cutting the vinyl and barely a mark on wax paper backing, Adjust blade to get there, Then put the blade holder back in machine, and use the force of the machine to get there, same results, only cutting the vinyl and barely a mark in wax paper backing. You should barely see and feel the blade tip out of the blade holder. Regular sign vinyl is only 2-3 mil thick. You only cut with the very tip of the blade. When you think the blade is so far in the blade holder, that you think it would not even cut, that is probably correct.

I do not use Graphtec cutting software. Did you download the driver from Graphtec.com for the Graphtec cutting controller, extract and install it? The cutting controller is not going to work ,until you have a design in your cutting software, ready to send to the cutter. Plus the cutter must be ready to cut. I get that same error if my vinyl cutter is not plugged in and turned on ready to cut. I also have never upgraded the firmware on my cutter, Too many people have attempted that and then their vinyl cutters do not work at all. Did you download the USB driver from Graphtec and install it.? Did you try a different USB cable? Have you tried a trial of Vinyl Master? Signcut or Sure Cuts a Lot software? When you do Command must be on HP-GL language. You have to choose on your cutter, whether you are making changes to your vinyl cutter, by manual or thru the cutting software.(Program) I went to Menu>background settings> Condition Priority>Program. I cannot help you with Graphtec cutting software as your cutting software. I have never used it. I use Flexistarter 8.6 cutting software, on COMMAND> HP-GL Language. Also, I only run my Graphtec on Windows XP, that is what I started with back in 2006, and still use to this day. It is very stable software. You do not need a fancy updated computer to run a vinyl cutter. Inexpensive XP or even Windows 7 computers can be found online. When the Cutting Controller is opened up and ready, the fan on the vinyl cutter kicks in and the display looks like this showing CONDITION 9. This is on my Graphtec FC7000, but I have also purchased 2 CE5000-60. The controller worked the same.

"Also why do i need to hold down Origin and hold down Enter to load media I have to do that everytime" You don't hold down Origin and Hold down Enter. When you have the Media loaded, you close the pinch roller handle. Then you must select Sheet or roll> ENTER. You should always start with the carriage head over to the far right corner of your vinyl. OR where you want to start cutting. Then you push the ORIGIN button before you send your design. ORIGIN is where the cutter starts measuring the design that you want to cut. ORIGIN Is Y0 X0. Graphtec also has a nice feature that you can download from the Graphtec site, called a Graphtec Cutting Controller. It is for Windows only. You can change most settings right from your computer. Your cutter has to be sitting there ready to cut before you can change anything. It changes to a special condition (9) on your vinyl cutter display. I only use the Graphtec cutting controller to change settings on my Graphtec.

It was pointed out to you above, that you have way too much blade exposed out of the blade holder. That is correct. This is the correct way to set your blade depth that works. To start with, you should set your blade depth correctly, by taking the blade holder out of the machine, and firmly cut across a piece of scrap vinyl, you will be cutting. You should only be cutting the vinyl and barely a mark on wax paper backing, Adjust blade to get there, Then put the blade holder back in machine, and use the force of the machine to get there, same results, only cutting the vinyl and barely a mark in wax paper backing. You should barely see and feel the blade tip out of the blade holder. Regular sign vinyl is only 2-3 mil thick. You only cut with the very tip of the blade. When you think the blade is so far in the blade holder, that you think it would not even cut, that is probably correct. If you are finding the realign pinch rollers to be a lot of trouble. You can turn the sensor off in background settings in the menu. I turned my pinch roller and media sensors both off on day 1 when I got my cutter. I don't need the cutter measuring my vinyl, and I can put the blade very close to the vinyl edge with the sensor off.

Each Graphtec cutting software has system requirements/and firmware for them. You will have to read those. Or use a totally different cutting software, like Vinyl Master, Flexi products or others. Those other products are ran on COMMAND>HPGL Language

Blade holder is not all the way down, The lip of the blade holder should be down flat. The flange should be over the lip, then tightened up. I have no idea why you are using a USB to serial converter, No need to. Plus any com port has to be only 1-4 nothing higher. This cutter has TRUE USB and works very well with USB cable. . Download the driver from the Graphtec site and plug it in. The only USB to serial adapter guaranteed to work with a vinyl cutter is a Tripp-lite Keyspan Adapter with a null modem serial cable. Tripp-lite is the brand name. The Graphtec user manual is your friend.

My email from Vinyl Master showed up in the junk mail, when I did it. From Future Corporation, Request it again, if you want to try it.

Is this what you are getting? Or something else? Also does it happen with the pen tool? If not, then possibly static from the vinyl. People spray a static spray in the area or wipe their cutter with dryer sheets and put dryer sheets in the vinyl rolls. Make sure your cutter is grounded to the stand, or you could fry a z chip. If you are getting two horizontal lines through your cut job when using Sure Cuts a Lot, this is because the software hasn't been activated. It is running in trial mode and is putting a watermark through your work. You can activate the software by going to the Help menu and clicking "Activate".

Maybe? something here can help. I person wrote instructions.

There are sensors front and back to read that vinyl is there. Make sure they are clean. There is also a sensor in the pinch roller arm to make sure the pinch rollers are down. Here is the service manual for that cutter, if you want to mess around with it. https://www.manualslib.com/manual/2175068/Graphtec-Ce5000-Series.html

We went thru this with him on another previous problem, University rules. Can't change the software. They don't want to change anything. Kinda hard to trouble shoot. But good ideas!!

Is the image above being done with a pen? Or have you tried the pen? Have you gotten down eye level with the cutter and watched it while it is cutting? Watch the blade and the vinyl. Use a flashlight, if you have to. What do you see? Cut slow. Like 2-3 speed. What material are you cutting? Have you raised the force of the machine? If the blade is set correctly, no matter how much you raise the force, it will not cut thru the material.

Sign Master software is made by Future Corp. the same maker of Vinyl Master. Vevor vinyl cutters are also listed on Vinyl Master as a vinyl cutter that can be set up with. A current software with upgrades can be purchased for $59.00 the lowest price. There are other models than just 720. There are letters in front of that Model 720. I am showing AB-720 the first one on the list. You could look at the demo that is free to download. https://vinylmaster.software/ Vinylmaster is given with each cutter that UScutter sells for Windows. Plenty of support and tutorials for it. Signmaster can also be found online. https://signmaster.software/ VinylMaster must be purchased from the VinylMaster website to be use it with a VEVOR, as it is an ALL vinyl cutter version of software. UScutter sells UScutter version of Vinyl Master for the cutters that they sell.

Tripplite Keyspan Adapter is the brand name.

Websites like FINDAFONT.com Whatthefont.com. There are others online as well. Do a search online.

You state you are (opening) the files. Maybe be more specific. Most software, uses FILE>IMPORT. It can make a difference, NOT FILE>OPEN. Not sure what you are doing. If you want to post a noncopyrighted file here that doesn't work for you, I will see if I can import the file into my my Graphtec Pro Studio.

Welcome from Indiana

Because vinyl is very thin, do not use any instructions that have to do with using a credit card or post it notes to set the blade depth, Those are wrong and the myth won't die. This is the correct way to set blade depth. Posted hundreds of times on this forum. To start with, you should set your blade depth correctly, by taking the blade holder out of the machine, and firmly cut across a piece of scrap vinyl, you will be cutting. You should only be cutting the vinyl and barely a mark on wax paper backing, Adjust blade to get there, Then put the blade holder back in machine, and use the force of the machine to get there, same results, only cutting the vinyl and barely a mark in wax paper backing. You should barely see and feel the blade tip out of the blade holder. Regular sign vinyl is only 2-3 mil thick. You only cut with the very tip of the blade. When you think the blade is so far in the blade holder, that you think it would not even cut, that is probably correct.

Which vinyl cutter do you have? Vinyl is in mil measurement and average vinyl is 2-3 mil thickness for most any job with sign vinyl. The mil measurement is stated on most vinyl ads. 1 mm is equal to 39.3701 mils You cut mil, thin vinyl, for average vinyl jobs. There are different types of vinyl which you must learn those uses. You buy the type of vinyl for your job. Oracal 651 vinyl is mostly 2.5 mils ORACAL 651 VINYL Oracal 651 Vinyl is the most popular vinyl material amongst professionals in the signage industry as well as crafters with high standards. 651 Vinyl sets the industry standard for high performance intermdiate calendered vinyl. Only 2.5 mils thick, Oracal 651 vinyl offers six year outdoor durability, flexibility, thermal print compatibility, and a choice of 59 high-gloss colors. This high-quality vinyl is a good choice for moderately complex jobs that don't require the extra conformability provided by ORACAL's cast films.