So, the entire mask-wearing obligation has opened a little cottage industry for those who own cutters and heat presses!
Make a bit of pocket-money, have fun, and keep everyone safe, too.
What's not to like!
Did it not install?
Did it install, but couldn't cut anything?
Did you download any drivers that you need for your cutter? (What kind of cutter do you have?)
You have something else going on also. Probably a white colored object in there messing with things. In some cases your cutter will make additional passes. The chunk taken out of the smaller line shown in this screenshot should not be happening. Check your file or cut by color (or perhaps you have not divided the two parts of the red) something not right because it's not the same as the other one.
And... I've solved my own issue, which was my own fault all along.
When setting up Cutting Master 4, I had selected the CE6000-60 instead of the CE5000-60. After that, the knife doesn't drag from the start and into the artwork.
Problem solved! Now to continue fine tuning the cut settings!
Thank you to all who answered!!