Your first problem is Windows 10. I'm not railing on Windows because I'm 85% Mac user. I run my laser from a Windows 10 machine, with CorelDraw - and that last update Windows pushed out was a dozey. I thought CD was broken. I don't know how many times I uninstalled and reinstalled the software, and I even uninstalled the stupid update, and it was never the same. I still have a huge latency issue when sending files to 'print' to the laser. Mind you, some files are very small - just simple text. So if you can, use another machine that is either Win7 or earlier.
Definitely give SB a try. It looks a little antiquated and a bit like a kids program, but it's a workhorse and can get the job done.
Keep us posted.