West Wood 0 Posted December 5, 2014 I have an issue with my Refine cutter. It recently developed a random "hiccup" that shifts the rest of the cut and ruins the design. I have been using SignCut for 7 years and not had any issues like this. Full disclosure- My computer still has Windows XP. Is anyone familiar with this issue? Share this post Link to post Share on other sites
slice&dice 2,437 Posted December 5, 2014 Can you explain this problem in better detail? Share this post Link to post Share on other sites
West Wood 0 Posted December 5, 2014 At certain points during the cut, the cutter will stop. The Offline light will blink, and then it will proceed with the cut. But when it proceeds, the pause has caused the blade to be in the wrong place, so the object is not cutting correctly or completely. So, if the object was a circle, the hiccup would cause it to cut more of an oval shape. I don't know if it is a communication issue with the computer, a SignCut issue, or a Refine cutter issue. Share this post Link to post Share on other sites
West Wood 0 Posted December 6, 2014 I re-installed the cutter on my computer and it has now cut three files without the "hiccup". Hopefully this is the fix. Share this post Link to post Share on other sites
