Trouble with cutter stopping in mid cut.

[Adam413 0]

Hello all. I am new to this machine although I have had a cutter in the past. I am still new to scal. Now on with the Problem. It starts the cut and stops about a quarter of the way through it. I am using a mac mini with inkscape and scale. the model of cutter is SC 34inch. Any help would be greatly appreciated. Thanks in advance.

[slice&dice 2,451]

Welcome to the Forum.

 

Do you have access to any other computer? (older PC with a serial port, preferably)

 

I could not get my SC to deal with USB very well at all, and I switched over to a serial connection with a laptop running XP (using SignBlazer Elements) and it never caused me any headaches after that. 

[Adam413 0]

Ya i don't have another computer at the moment. Any other suggestions would be greatly appreciated as well!

[sbecker69 0]

I had the exact same problem.  I ended up going to Best Buy and getting a new USB cord, which is just a printer cord, spent $25, I got a longer cord, and totally fixed the problem.  My machine was also on carpet and O moved it to one of the anti-static mats just as a precaution.  I hope it works for you too.

[Wildgoose 4,200]

If you are still having issues you might try some anti-static spray. I had problems with my old P-Cut and it was static related. I started using the spray that sewing folks use to remove static cling on clothing. I just sprayed it wound the ground and stand before I started a cut and it solved most of my stalling out. Some of the budget models are more susceptible to static than others. BTW I run an imac and a windows laptop. I cut with a USB without any issues but many have found good results by getting set up with a serial cable or the proper null version of a keyspan adapter. I started looking into this originally and in talking to tech support I ended up just running the USB to my widows 7 laptop without issues. I upgraded my cutter about a  year ago and have it running from the mac or the laptop either one using SignCut Pro. They have a free trial but I don't think the stalling out issue has anything to do with the cutting software because mine (the old one) did that with any program I tried, it was definitely static issues in my case.