jumpink 2 Posted June 7, 2012 I want to give a warranty for the installs that I do. Not sure what length of time would be adequate but not excessive. Wondering what you offer if any? Thanks Share this post Link to post Share on other sites
Dr12volt1338 116 Posted June 7, 2012 When I install Oracal I stand behind their warranty... I have been doing this for about 6 years or so and have never had an issue that wasn't caused by either the customer or using a cheap vinyl... I had some Purple I got off line and it faded within a year and a half so for her I just replaced it with some Oracal. If the vinyl is installed at the right temperature and properly the only failure that should arise would fall under a manufacturers defect. 1 Share this post Link to post Share on other sites
BannerJohn 1,324 Posted June 7, 2012 When I install Oracal I stand behind their warranty... I have been doing this for about 6 years or so and have never had an issue that wasn't caused by either the customer or using a cheap vinyl... I had some Purple I got off line and it faded within a year and a half so for her I just replaced it with some Oracal. If the vinyl is installed at the right temperature and properly the only failure that should arise would fall under a manufacturers defect. :thumbsup: Share this post Link to post Share on other sites
locknload1 17 Posted June 7, 2012 I don't offer a warranty anymore, I stopped offering one after I realized customers were not asking for one. I've only ever had one issue with a small sign. I didn't think to prep because it was a new substrate. I replaced it and now use alcohol to clean EVERYTHING... since then, no problem. Share this post Link to post Share on other sites
BannerJohn 1,324 Posted June 7, 2012 I don't offer a warranty anymore, I stopped offering one after I realized customers were not asking for one. I've only ever had one issue with a small sign. I didn't think to prep because it was a new substrate. I replaced it and now use alcohol to clean EVERYTHING... since then, no problem. EXcellent point! If they ask....do what you think best.Otherwise, just keep silent. I have never had a customer ask for a warranty either. Share this post Link to post Share on other sites
jumpink 2 Posted June 7, 2012 That makes sense, thanks for the input. Share this post Link to post Share on other sites
mabscotthandyman 1,410 Posted June 8, 2012 I dont offer a warranty per say but stand behind any work i preform either in the signage or the handyman service . i have went back as long as 3 years later to do some little something at no charge . The good will and refferals to new customers priceless 1 Share this post Link to post Share on other sites
Rodger 527 Posted June 8, 2012 I dont offer a warranty per say but stand behind any work i preform either in the signage or the handyman service . i have went back as long as 3 years later to do some little something at no charge . The good will and refferals to new customers ( is ) priceless This is Gospel !!! You can never spend money advertising for work that works as good as giving whatever it takes to keep people happy . the only advertising I have ever done beside word of mouth is tacking business cards on wallboards at stores etc . Share this post Link to post Share on other sites