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Showing results for tags 'cutting master 5'.
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Cutting Master 5 not cutting outer edges
UO-Jeremy posted a topic in GraphTec Cutting Plotter Discussion
Hello USC forum folks, Working on another issue with CM5. I've setup 2 iMacs (cutting station 1, cutting station 2). One with the CE-7000 and one with our FC-8600. We're on Ventura 13.6.x running cutting master 5. (before you tell me to change and go on a windows machine I cannot, and I cannot roll back to CM4) Both cutters have updated firmware. Tried cutting from within Adobe Illustrator 2023 and 2024. On Cutting station 1 iMac we’re getting odd cutting quality, where either the CE-7000 and the FC8600 doesn’t cut the outlines of compound and non-compound paths. When I setup the iMac initially it works just fine. All paths we send cut. But after a day or so, the cutter stops cutting outer lines of paths. When the machine stopped cutting the outer paths, I connected the FC8600 and the same result happens. On the 2nd iMac cutting station 2 everything seems to cut properly on both cutters. So, I thought ok, maybe it’s a preference file that got corrupted. I looked for a preference file and couldn’t find one. So, I used the Cutting Master 5 uninstaller. Uninstalled the software, rebooted, re-installed same effect. So, I erased the iMac and reinstalled Ventura, reinstalled Adobe Illustrator and Cutting Master 5. It cut the lines perfectly, but again later in the day, it stopped cutting the outer paths. The issue that we're seeing is incomplete cuts on outlined shapes. We had issues with the cuter cutting outlines on both compound and non-compound paths. I couldn't get a good photo of the vinyl, but I’m attaching a screenshot of what the outcome looks like. Please advise if you've seen this, or have any ideas how to fix it. Thanks in advance, Jeremy Smith University of Oregon- 10 replies
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Cutting Master 5 Contour cutting is not supported for multi-page design
UO-Jeremy posted a topic in GraphTec Cutting Plotter Discussion
Hello All, I'm working with a new Graphtec CE-7000-60, Cutting Master 5, Mac running Ventura. Have a file in illustrator it's 24x36 with registration marks. when I send the file to the cutting master 5 it error with Contour cutting is not supported for multi-page design. The file is one art board. I've searched with my GhD. (google doctorate, LOL) and found something from 2011 about the same error that made no sense. I cannot figure out why it's thinking it's multi-page. I went in and tried to poll the cutter and it always says "cutter not ready" so I adjusted the page size manually, then re-sent the file, when the file is in the software, and the error is up, I cannot change the settings as they're all greyed out. If anyone knows how to get around this please let me know, Thanks in advance, Jeremy- 11 replies
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- cutting master 5
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FC8600 not visible into new CuttingMaster 5 release
diltech posted a topic in GraphTec Cutting Plotter Support Requests
Hi, I tried to install Adobe plugin for Cutting Master 5. I use it with Ethernet connection. I can't see my Cutter ID ou my cutter name into plug-in. I use MAC OS with Illustrator 2023. I can detect paper width but cutting is not accurated. I can't activated remote too. Anyway, the plug-ins don't work now. Bad detection and maybe plug-ins can't know what cutter i use. thank for help.- 1 reply
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- cutting master 5
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