galaxygraphics

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Everything posted by galaxygraphics

  1. galaxygraphics

    Customer Service

    Yeah, Rodger that is correct. I really do wish things hadn't went the way they did, because I really didn't need to lose that customer, but it will all work out. It isn't the end of the world. Thanks to everyone that offered the suggestions, and tried to help!
  2. galaxygraphics

    Customer Service

    Rodger, I believe you would understand my point, had you been in on the call. I was allowed about 8 seconds to try to explain my issue, and then I was, basically told to keep quite! As of this very second, I would wager that Chris really has NO IDEA what my problem really is. Sure, he can read, I am sure, and he MAY be able to fumble around and say a few of the twenty words I was allowed to say, but he never allowed me to explain my issue. As far as the "other" software, I ONLY mentioned it, because I would have wanted to know about that, had I been in HIS place. However, even I would have understood that there is NO WAY the "other" software could be the issue, considering that my issue really began BEFORE it was ever even installed! He wouldn't know that, because I wasn't allowed to tell him that. I am done with the entire issue! There was a simple difference of opinion, and I vented. I never meant to make anybody mad, but I just won't deal with THAT tech again. I would recommend US Cutter to anyone! I believe they have the best prices, and the best CS I have ever dealt with. There are bumps even in new asphalt! Skrekrow, I have never heard that one before, but I sure do like it! Just like the lead paint chips, posted earlier!
  3. galaxygraphics

    Customer Service

    I AM sorry! I am very aware that there ARE customers that may need their attitudes adjusted. I am also aware that I HAVE been one of them ( I am human). I don't believe that I was one of them today. But, I AM looking at it from my point of view, also.
  4. galaxygraphics

    Customer Service

    I have NO problem with US Cutter whatsoever. And yes, I understand the concept that Craftedge made the software. I also understand that the software has to be registered, and ALL that! The software was working perfectly. It just started doing strange things. As far as the other software, I tried to tell you that this issue was going on BEFORE the other software. There were several files it would not accept, and several it would. Same format, but refused to read only one of them. Example file 1 in PDF format, read and cut. File 2, in PDF, it won't read OR cut. It was suggested (by a us cutter tech) that I save it in a SVG, or any other readable file. That worked, for a while. But today, I was informed that, that didn't matter. Ok, my main issue today was weed lines, but I was told that those weren't weed lines. Ok, I don't really care what they are called, but when I start weeding those cuts thru my text is preventing me from being able to weed. But, then I am told that I'm not looking at cuts thru my text. Just one big circle, with me being chastised (quite often), and even more time wasted. Chris, I would suggest to you that, if you want to be a psychologist, you are in the wrong business. In my case, if you had bothered to listen to my problem, instead of deciding that you needed to fix my attitude, perhaps my issue could have been resolved. As far as me calling back, you said you were the only tech there. Those calls are supposed to be recorded. I would suggest you review that call. Why would I want to make the person mad, that I am asking for help? "You can catch more flies with honey, than you can vinegar"
  5. galaxygraphics

    epilepsy

    Somebody PLEASE tell me what the hell "wire frame" is? LOL
  6. galaxygraphics

    What I have been Designing Zombies cont,

    Thank you!
  7. galaxygraphics

    what do you Listen to while working?

    Anything from Hank Williams to Pink Floyd! I prefer the Floyd, but when my partner gets on me, I will switch to the Williams! I also have some James Taylor, too!!!
  8. galaxygraphics

    Can I sell my SCAL Pro

    If it is unopened, there is no way for anyone to know who originally purchased it, and therefore the "shall not sell" portion of the EULA, can't hold water, so to speak. hey have no way to know! I'm not encouraging anyone to do anything, I'm just sayin!!!
  9. galaxygraphics

    Flea Market Swap Meet Vector?

    OW, thank you for that info, but why isn't that person arrested, and/or prevented from selling that material? Just curious!!!
  10. galaxygraphics

    clean idle

    However, if there is a dog, cat, or other animal in the truck, the CARB rules do not apply. Which tells you that the driver is less important than the animal! Of course, we have a Coton, (see picture at left!) and I can assure, I am FAR less valuable than HE is! But as far as reproducing that sticker, there should be no problem with it. As long as it isn't done with the intent to defraud!
  11. galaxygraphics

    Another Tshirt Idea FWC

    Wish I knew how to do that! That looks like a dandy idea!!! Oh, the work is excellent, as well!!!
  12. galaxygraphics

    What I have been Designing Zombies cont,

    madhatter, would you mind if I used the original for a t shirt? I'm not going to sell it, I want to make it for my nephew. He is going off to college soon, and I wanted to hook him up, before he left!!!
  13. galaxygraphics

    Newbie!

    Just wanted to say Hello and we are Galaxy Graphics! We are new, and REALLY inexperienced! I just want to do the best quality work, I can. I am aware that just ONE bad job can make ALL of us (vinyl people) look bad!
  14. galaxygraphics

    One of our shirts!

    Tekcorps, that looks GREAT! I will show it to my partner, and see what she thinks!!!
  15. galaxygraphics

    heads up for the weekend

    Hope you had fun on your 10-7! But, even more glad there were no 10-33's involved!!! But, since today is 5-29, and your post was from the 16th, I'm sure you are now back 10-9, and running!!! All that from a 38 year professional driver! God bless ya!!
  16. galaxygraphics

    SECOND DAY EVER CUTTING

    Hey, thanks guys (and gals, if you were involved!) I will try those suggestions, as soon as I can! Have a wonderful, and blessed day!
  17. galaxygraphics

    Anybody have this pizza guy to share?

    It looks like Chef-boy-Ardee!!!
  18. galaxygraphics

    get a call from a lady

    Thank you.
  19. galaxygraphics

    SECOND DAY EVER CUTTING

    @ Knockonwood, yes, I use scalp pro, and I have tried to do the utube thing, but so far I haven't found the right video. I am still looking, though!! Thanx.
  20. galaxygraphics

    Pricing Question

    Oh, BTW, nice work!
  21. galaxygraphics

    Pricing Question

    jfaught & Jaybird, would it matter what the font, or color vinyl is (not including specialty vinyl) is? Just straight up, a buck an inch? And Bradsc1954, where did you find a pricing calculator?
  22. galaxygraphics

    SECOND DAY EVER CUTTING

    I have been doing the vinyl thing for a month or two, and for the life of me, can not figure out how to do the black (or any other color for that matter) outline on ANYTHING!!! Does anyone have any suggestions? Any help would be greatly appreciated!
  23. galaxygraphics

    Windshield Banner

    Pcrat, if you still have that parachute, I may be interested. I'm tryin to get the 'ol lady to take up sky diving!!! Oh, BTW great job on the banner!!!
  24. galaxygraphics

    get a call from a lady

    Could somebody let me know if my upload worked, please? I am new to this kind thing, and don't know if it worked, or not!!! Thanx
  25. galaxygraphics

    Jersey Numbers

    Can anybody PLEASE tell me the NORMAL size of the numbers used on uniform Jerseys? If it matters, Girls softball jerseys! I need this info ASAP, because we are supposed to be putting these out Thursday! Thanks for any help!!!