PBR Allstar

Work not transferring to cut correctly

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After years of trouble free service, SB started really acting up for me today. 
 

when I go to cut one of three things is happening

1: program totally freezes

2: program totally freezes and I get a phantom “select” box in the lower right corner

3: It opens the cutter and gives me the most jumbled image ever (yes, it cuts jumbled as well)

B8D83B13-D99E-463F-9D2A-FCE83720C9DD.jpeg

9CF0B8D9-7D9C-413F-9309-E10F5564EA36.jpeg

80B5BB92-7AB7-444D-BCD5-32E18A837256.jpeg

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Slice&dice

ive uninstalled and reinstalled from the link provided,  still the same issue, but I did notice that it still says “SignBlazer 6.0 Basic”  When the program is open?

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May I ask if you do the original design in SBE, or was this an imported vector file from a different program?

Would you mind sharing the vector file with us? Then we can do a test layout in different programs. If you don't feel comfortable sharing it publicly, that's all good too. If you PM a few of the regulars here (who have offered you support), we're usually pretty good about testing your file and will let you know the results we get.

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If it just suddenly started acting funny, what on the computer changed? Was a windows update pushed?

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5 hours ago, haumana said:

May I ask if you do the original design in SBE, or was this an imported vector file from a different program?

Would you mind sharing the vector file with us? Then we can do a test layout in different programs. If you don't feel comfortable sharing it publicly, that's all good too. If you PM a few of the regulars here (who have offered you support), we're usually pretty good about testing your file and will let you know the results we get.

I’m at work right now but yeah I can do that tonight.  

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30 minutes ago, darcshadow said:

If it just suddenly started acting funny, what on the computer changed? Was a windows update pushed?

Literally nothing.   This computer is just running Inkscape and SB.  It’s running Windows XP and actually it hasn’t even been connected to the internet in several months.  The problem happened once before a couple weeks and I just closed the cutter, reopened it and it was fine.  
 

I have all my SBD files backed up on a jump drive,  so today I’m going to install SB on my work computer and see if they all open in the cut window normally. 
 

All the files were created in SB and have worked previously.  I can make a simple text design in SB, weld it, and it will want to freeze or cut funny, but some of my simple files will still want to cut just fine.  

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8 hours ago, PBR Allstar said:

Slice&dice

ive uninstalled and reinstalled from the link provided,  still the same issue, but I did notice that it still says “SignBlazer 6.0 Basic”  When the program is open?

If you look in the HELP/ABOUT menu the version reads 7.0.0

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17 minutes ago, slice&dice said:

If you look in the HELP/ABOUT menu the version reads 7.0.0

Correct, with 2012 date

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Consider ourselves lucky to have it available at all -- USCUTTER keeps that directory open for our refererence, it's still a nice resource despite the lack of support and no updates.

I'm surprised you're getting this type of glitch. I would rebuild the cut file from scratch, and verify there's no gremlins lurking in there.

The only real bug I've encountered with SBE is when trying to copy/paste images straight from an Internet page. That'll crash her.

 

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13 minutes ago, slice&dice said:

Consider ourselves lucky to have it available at all -- USCUTTER keeps that directory open for our refererence, it's still a nice resource despite the lack of support and no updates.

I'm surprised you're getting this type of glitch. I would rebuild the cut file from scratch, and verify there's no gremlins lurking in there.

The only real bug I've encountered with SBE is when trying to copy/paste images straight from an Internet page. That'll crash her.

 

S&D, What do you mean By rebuilding the cut files?

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Start a new document. Type in your Copperplate text. Add the crown (make sure it renders properly in wireframe/Node editing mode, with no strays).

See if it cuts correctly.

9CF0B8D9-7D9C-413F-9309-E10F5564EA36.jpeg

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Okay, here’s where I’m at. 
 

I loaded SB 7.0.0 on my work laptop which is windows 10,  I took my master backup of all my SBD files and they all open perfectly and open in the cut window perfectly.   I made a separate copy of all the SBD files on my graphics computer to try on the laptop to see if it was file corruption, and those all opened perfectly and transferred to the cut window perfectly.  
 

Ive uninstalled/reinstalled SB twice now on the my XP graphics computer using the windows Add/Remove program wizard but I’m still having the same issue.  Weird thing though, it’s not removing the desktop icon for SB, and it just sits on the desktop dead so I’m wondering if the program is not completely uninstalling? (I’m not the most computer savvy)  is it also safe to rule out a driver issue to the plotter seeing as my problems exist well before I’m trying to communicate with the plotter?

I feel like I’m missing something with the Uninstalling of the program?

Lastly,  how big of a pain is it to get windows 10 to communicate to my MH721-mk2 plotter? 
 

thanks for all the help thus far,  I’m very grateful for the resource.  

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If you can avoid Win10, please do so. The auto updates are problematic for a lot of user's, in general.

If you can manage to find some kind of registery cleaner for your XP machine (make sure you make a back up copy of it), then uninstall and run the cleaner, then reboot, and run the cleaner again, reboot, reinstall SBE.

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