Krpintos 0 Posted March 30, 2018 So I got my cutter MH-721 MK2, running tests after tests its not cutting anything properly so i decided to run some tests with the pen and paper and all its doing is making squiggly lines everywhere...I really dont want to go through the hassle of returning this if Im doing something wrong I much rather fix it if not ill have to find a different cutter and I REALLY DONT want to do that. Share this post Link to post Share on other sites
Dakotagrafx 7,297 Posted March 30, 2018 what cutting software are you using? Share this post Link to post Share on other sites
mfatty500 454 Posted March 30, 2018 Looks good....if it were a circuit board 1 Share this post Link to post Share on other sites
signyouup 178 Posted March 31, 2018 Have you run a test cut from the control panel. That will let you know if it's hardware or software. 2 Share this post Link to post Share on other sites
haumana 1,220 Posted April 1, 2018 PC or Mac? os version? What cutting software? Serial or USB? how long is the cable? Share this post Link to post Share on other sites
darcshadow 1,627 Posted April 1, 2018 On 3/30/2018 at 6:31 PM, mfatty500 said: Looks good....if it were a circuit board That was the first thing that came to mind as well when I looked at it. But yeah, as others have said, need more info. And I'd suggest the same as signyyouup, with the pen installed what do you get when you hit the test button on the cutter? Start with the easy stuff. Share this post Link to post Share on other sites