tmalone26 2 Posted June 13, 2015 Hello, I'm looking for some info, by reading some of the other threads I'm sure I'll get the right answer. I have a CE 6000-60 plotter, I stared getting error messages all of the sudden. I can usual get 3-4 jobs cut before they start. E01009 illegal hardware code, E01006 hardware address load error, E03001 HPGL error 1 instructions not recognized, E03002 HPGL error 2 wrong number of parameters. They come in on the plotter in any order. I use Gerber 5.0 software. I've tried reinstalling everything, firmware updates, I just don't know what's up with it. I'm really not educated on plotters and settings. I use it for work cutting basic letters to identify equipment. It's out of warranty and figured I'd start here before I find a service dealer. Share this post Link to post Share on other sites
MZ SKEETER 4,709 Posted June 13, 2015 Have you tried Factory reset? Turn on power while holding down the UP arrow?.... Also you should be able to find the codes on this service manual. It is the FC service manual. but codes would give you an idea. http://www.graphteccorp.com/support/manuals/FC8000/FC8000UM2510.pdf Share this post Link to post Share on other sites
tmalone26 2 Posted June 13, 2015 I done a reset several times, also delete plotter and reinstalled from PC. The 009,006 say motherboard The 001,002 HP-GL codes ( I really don't understand what they mean) 1 Share this post Link to post Share on other sites
MZ SKEETER 4,709 Posted June 13, 2015 When do the codes go away so that you can cut again? Also have you tried a different cutting software? I don't know anything about Gerber.. You could try the FREE Signblazer.. Several use it with their Graphtecs... I always turn my cutter off and back on between cuts, so as to delete the last order. Share this post Link to post Share on other sites
Dakotagrafx 7,297 Posted June 13, 2015 [personally I am surprised the Gerber software worked at all without a Gerber plotter hooked up - it is pretty propitiatory I thought - never had one though Share this post Link to post Share on other sites
MZ SKEETER 4,709 Posted June 13, 2015 Wondering.. Does he have a Gerber Tempo with Gerber Omega software? Gerber Tempo is rebranded Graphtec. and comes with Gerber Omega. software. 1 Share this post Link to post Share on other sites
tmalone26 2 Posted June 13, 2015 The HPGL codes go away after I press enter, I can cut several times then I'll get one back in. The hardware errors latch and I have to shut the machine off to clear. The software is Gerber Omega 5.0. The plotter has worked flawlessly for 2 years, I have another setup running the same type plotter and type software with no issues on it. Just one machine giving me problems. As far as shutting it off between jobs, I've never had to do that, but I only cutting basic lettering nothin fancy or design related. Share this post Link to post Share on other sites
MZ SKEETER 4,709 Posted June 13, 2015 At this point, I would contact Graphtec tech support, Or a Graphtec service tech in your area. Share this post Link to post Share on other sites
Command 97 Posted June 13, 2015 Can you switch to GPL and see if you are still getting errors? Share this post Link to post Share on other sites
tmalone26 2 Posted June 14, 2015 I did try switching to GPL from Auto and it still errors. I looked on Graphtec site and Montroy Supply in Santa Ana, Ca is a authorized repair center. I have an account with them, so I'll call Monday to see about service. I'll post an update when I know more. Thanks for the help. Share this post Link to post Share on other sites
Jburns 239 Posted June 14, 2015 I also am surprised gerber 5.0 has drivers for that plotter. I think the machine came with its own simple software--Graphtec Studio Design. I would try running tests on it and see if you get the same errors-- same errors then its the plotter or com ports. Share this post Link to post Share on other sites
Command 97 Posted June 14, 2015 Stupid question, Did you try to swap USB cables? Sometimes the simplest solution is the right one Share this post Link to post Share on other sites
tmalone26 2 Posted June 16, 2015 USB was changed first. The Gerber software actually has pre installed plotters you can chose from. I only added the updated driver from Graphtec after I started having issues. It's going out to the vendor Thursday for inspection and repair. Share this post Link to post Share on other sites
tmalone26 2 Posted July 7, 2015 Well the Pinhead was replaced but still having issues, a tech coming out tomorrow to try and figure it out. Share this post Link to post Share on other sites
Wildgoose 4,200 Posted July 7, 2015 Well the Pinhead was replaced but still having issues, a tech coming out tomorrow to try and figure it out. I'm soooo tempted to make a snarky comment but I'll refrain. LOL 2 Share this post Link to post Share on other sites
tmalone26 2 Posted July 17, 2015 View My Video Here is the issue I'm having. Share this post Link to post Share on other sites
MZ SKEETER 4,709 Posted July 17, 2015 Tech person couldn't fix it? Share this post Link to post Share on other sites
tmalone26 2 Posted July 18, 2015 I just have to schedule him out, my schedule has been crazy. Turning it off after every job helps. Eventually it will stop working. I still think MB needs replacing. 1 Share this post Link to post Share on other sites
Slosh3000 0 Posted January 13, 2017 Tmalone26- any luck on replacing main board? I have the same prob thinking of ordering a new board and replacing it myself. Thanks! Share this post Link to post Share on other sites
Dakotagrafx 7,297 Posted January 13, 2017 1 hour ago, Slosh3000 said: Tmalone26- any luck on replacing main board? I have the same prob thinking of ordering a new board and replacing it myself. Thanks! this could take a minute last time he visited July 18, 2015 Share this post Link to post Share on other sites