HT55 and Oracal 631

[dansell 12]

I need some advice. I use Oracal (Orafol) 631 and HT55 transfer tape for wall decals for a couple of years now with very limited problems and those were minimal at best. I ship the decals rolled.

 

I recently had a customer send me pictures where the paint peeled off the wall from the transfer tape. They swear that they painted 6 months ago and used regular paint, not any VOC free, low VOC or teflon type of paints. 

 

Does anyone have any idea why this would have ? I refunded their purchase price in full but I'm wondering if there is some information floating around out there that I am missing? Should I be using a different transfer tape or is there another one that you all like better than HT55?

 

Any help would be greatly appreciated. 

 

Thanks!

[skarekrow 1,841]

If it peeled their paint off the wall, the paint was not bonded correctly.

Not the fault of the HT55, poor paint adhesion is the problem.

 

Could have been a dirty or greasy spot that was painted over.

[dansell 12]

That is what I was thinking. She said that it took off 3 layers of paint right down to the sheetrock. I refunded her in full as this never happened to me before, but I just wanted to make sure that I am fully informed still. Thanks for taking the time to reply. 

[skarekrow 1,841]

3 layers... hmmmph.  wall dogs call it "potato chips".

 

Actually, I have had good fortune over the years explaining this bonding issue to clients.

 

Methinks it good on-ya to have had so few problems to date.

 

Well done.

[dansell 12]

Thank you! This one just through me for a loop! LOL

[bikemike 711]

I agree. If you paint over crap 3 times, three layers are going to peel.

Myself I have never had a problem with HT-55.

[Dakotagrafx 7,293]

Too many people don't use a primer before painting a new wall. I like to mix a little drywall compound into the primer to add a little texture and make it look like the older walls.