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Cuts but what is it cutting?!

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i got my LP24 to cut...

but when i try to test with the pen... this is what im getting...

one image is of my red logo you see on left.  the other is a "for sale" 

what's going on?:thumbsup:

post-5629-12986543372173_thumb.jpg

post-5629-12986543373307_thumb.jpg

post-5629-12986543383171_thumb.jpg

post-5629-12986543384084_thumb.jpg

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looks like it is not raising the pen between letters or moves - like the pen is always in contact with the paper

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hmmm... dont know about that one.. data... it keeps printing those pie's after it prints the image.. i tried usin the blade.. and it cut over and over the pie images like the one on the left.. i can the the wolf outline in between all the pie's..

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Make sure that ...

You don't have multiple layers causing unwanted cutting/plotting

The cutter is properly grounded

If you're using the USB to connect, that it's a direct connection and not going through a hub or an extension

That's where I would be starting for now.

I recommend that you put more details of your setup (i.e. OS, USB or Serial, cutting software, etc.) in your signature, it'll help to troubleshoot faster.

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ok.. this is my setup..

Windows Vista,  USB direct, no hubs, Sign blazer elements, LP24.. 

i asked a graphic design guy locally, he said that it looks like a test pattern of some sort.  that maybe i have a test box selected somewhere..

does anyone have the exact same setup??? 

what should be checked in the setup box in SBE??  what should all my settings be???

using the Test button when OFFline.. works fine..

should there be a number popping up on the TEST screen when scrolling thru the menu on the LP24??

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That is all over the place. Check to make sure that your cutter is grounded well.

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Try simple word like "help" first with pen by SBE.

Paco

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What is wrong with these people, being so impatient and posting the same issue in several bulletins. ARGH!

It makes me less inclined to help those who do that.

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Guest HowardI

Try something really really simple.  Like a 2" square.  That would much easier to analyze.

Make sure the cutter box in the setup screen says laserpoint.

Let us know what happens after that.

Howard Irwin

Support Specialist

US Cutter

425-481-3555

888-298-8143

  - Option 2

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Guest HowardI

After I looked at the cuts I realized what the problem is (most likely).

Open signblazer.  Click cutter.  Click the save space tab and uncheck everything.

Now see what happens.  ;D

Howard Irwin

Support Specialist

US Cutter

425-481-3555

888-298-8143

  - Option 2

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