Ready to pull my hair out!! HELP

[pianomom 0]

I need some advice...I am designing some very basic text and a small graphic to be cut through Signcut on my Copam 2500. The cutter will start cutting and then half way through it slices diagnal through the project and just runs doing nothing. Sometimes it will keep attempting to cut and it slices diagnol all over the project. I have wasted so much vinyl, time and hair!!! Is it the fonts I am using? I really need some help. It almost seems as though the computer isn't relaying the information fast enough to the cutter for it to know what to do. I look forward to your input. I have read through many of the posts on the forum but there is so much information I'm not sure what to do or try.

Thanks

pianomom

[kenimes 42]

Sounds like hidden layers or extra nodes in your graphic. Could you post a copy of the file you are trying to cut?

[pianomom 0]

Here are a couple of the projects that seem to be causing me go to bald! 

The snowman project was where I had gone into Inkscape and had it trace the bitmap. (It is not the vectorized graphic that was done for me). Seeing that there were lots of nods I just figured there was too much info being sent to the cutter, but the other two projects are either just fonts or a font with a small graphic. The project would start to cut and then part way through just drags off to the side of the cutting area. I really appreciate your kindness in looking at these. I look forward to learning much. I am sure that the biggest problem here is...me! I also appreciated your info on the graphics that were vectorized for me. Now I am just trying to figure out how to take the graphic and then add the text around it that I am needing. If you know an easy way through Signcut to do that would you let me know. Or do I need to cut the graphic alone and then piece the text around it?

Your great!!

Looking forward to your wealth of knowledge

Pianomom

Wise men.eps

popsiclesdragonfliessummerdays.eps

Free Snowmen 6by6 .eps

Wise men.eps

popsiclesdragonfliessummerdays.eps

Free Snowmen 6by6 .eps

[pianomom 0]

I wanted to let you know that I tried one of the vecotized snowmen( the ones that were vectorized in this forum for me) and tried cutting them directly from Signcut. One cut just fine (the 2nd version) but the 3rd version, that has more detail, started cutting and then did the same thing by dragging the blade through the project and then froze up.

Thanks for looking at this for me.

Pianomom

[Jason50 1]

is your copam conected DIRECTLY to your pc? are there any other printers, scanners, faxes, etc... connected to the same PC.

if so disconnect any additional device and connect the copam directly with the provided cable.

you'll get through this one. hopefully minor problem.

[pianomom 0]

I am running it off of my lap top. Nothing else is connected but the Copam. And I am using the cord provided with the cutter. Thanks for the idea though, every suggestion is needed.

Pianomom

[Jason50 1]

well my only other suggestion would be add more RAM. other than that i have never seen this before. good luck

[kenimes 42]

I still plan to try those files as well, just have not found the time to get my Copam hooked up.

[pianomom 0]

I know that you have many responsibilities, but I am sure anxious for you to try and cut these items out and let me know if you are having problems or if it is here on my end. If there are any other ideas as to why the cutter likes to make random sharp cuts while cutting out (even simple fonts) I am anxious to know. I have many projects waiting to get done.

Thanks!!

Pianomom

[edge 67]

While this won't solve your problem it may help to eliminate suspects. I just cut the freesnowmen from my laptop (XP, 2600 Sempron with 1024 RAM) without any issues directly from SignCut 2.17.

[timebomb 0]

hey, i need some help urgently!!

i have no idea how to connect to the copam 2500 with the usb connection. this is the only connection i can use as my laptop does not have the other onee..

help please. the cutter doesnt communicate at all..

and for some reason i dont see "ports" in device manage>systems

confused...need help

[kenimes 42]

Unplug the USB cable from the computer. Go to www.uscutter.com, then click on Downloads, then Copam downloads. Point at the top selection and click, and you should get the option to Run, so click on Run. Once the driver is installed, plug the USB cable back in. It should now show up in the device manager under the Ports category.

[gothamsign 0]

Hi,

I was having the same issues in the beginning.

I did 2 things..uninstall/reinstall signcut and bought the recommended serial cable.  it seems to fixed the problem

[pianomom 0]

Gothamsign

When you say you bought the recommended serial cable...what is that? I have the one that came with the machine is there a better one that has been suggested? I just had the same silly thing happen again with the blade dragging through the vinyl right in the middle of a project. It is just simple text that I am trying to cut and this is really starting to get old!! I look forward to your reply.

pianomom

[gg 1]

did you get your issues resoleved?

gg

[schent 0]

I read a tech bulletin on Sign Blazer's Elements page regarding an issue like this with that software.

It said to enter the computer BIOS and set the printer port to anything but ECP.  Change it to EPP

What that would have to do with the USB serial connection, I don't know, but I do remember

the diagonal slicing mentioned.

Good Luck

[Mobile 0]

I had this happen before using another Plotter. It could possibly be that the voltage on your laptop battery is weak & doesn't have enough juice to carry all the information required to the Plotter.