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I need help, did the grounding procedure, anti static wipes, send cuts with and without knife, new serial cable, no carpets. Sometimes not recognize serial cable. Waiting for the keyspan adapter. How do I know is the motherboard is broken, driver failure???

Im new here and already got in trouble once since ive been on here not knowing where to ask questions and to not post multiple things.So lets see if i can get this right lol.. Ok. so i finally got my cutter up and running and got my software going as well.I tried to do a text for test with a shadow behind it at attempting layers . I think i did something wrong( I know i did) so im hoping someone has a better way or an idea of what went wrong and point me in the right direction.. Here is the 2 images i cut, but i did not try to apply to each other cause i realized i had the wrong transfer tape lol and i have no clue about how to have a registration mark correctly placed and sized..So im hoping to get help with both things.So i am ordering my new tape tomorrow for doing layers.Any Suggestions On Tape from us cutter ,I think i need low tack as well since im using oracal 751. The Font is Called Authentic Hilton. The top image is my top layer and the dark image is my Shadow. I Noticed the "i" is welded and i dont know why. My cutter is a Titan 2 W/ Sure Cuts A Lot 3 Pro Running Adobe Illustrator cs6 And Photoshop Cs6