New to the group here with a Titan 2 that I have had for 26 days, purchased new from US Cutter. I powered on my titan yesterday to cut a large order and the pinch rollers would not stop turning. Pressing reset makes them turn faster. I followed the trouble shooting steps from above with no success with moving the carriage or the rollers. And I went ahead and submitted a ticket this morning. Just wanted to say think you for suggesting these items and it's good to know I'm not the only one that's seen this issue!
