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im back in business. all it took was a new computer but it was inexpensive. $239 on amazon(laptop)

Thank You! I printed a screen shot of the instructions for my Sign Stuff Notes Folder!

My only suggestion at this point is to remove the USB key, and blow/puff into the USB connection itself. I know, it sounds dumb, but I've had USB sticks that wouldn't be recognized, but literally work fine after a few lip-pursing blasts of air. I don't know why.

Your welcome, Have you tried turning off your antivirus or firewall? Did you ever try a system restore to back when it was working? Never seen a problem with the green light on. Plenty of info here, But pretty much what I covered.. Nothing else I can add. Hope you can find the problem. https://www.google.com/search?q=My+Flexistarter+dongle+light+is+on+as+it+should+be%2C+but+the+software+says+no+password&oq=My+Flexistarter+dongle+light+is+on+as+it+should+be%2C+but+the+software+says+no+password&gs_lcrp=EgZjaHJvbWUyBggAEEUYOdIBCjQwNjI4ajBqMTWoAgiwAgHxBV9qmdCaC1Ti&sourceid=chrome&ie=UTF-8

Whenever the word "dongle" appears, I just giggle.