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im back in business. all it took was a new computer but it was inexpensive. $239 on amazon(laptop)

Thank You! I printed a screen shot of the instructions for my Sign Stuff Notes Folder!

My only suggestion at this point is to remove the USB key, and blow/puff into the USB connection itself. I know, it sounds dumb, but I've had USB sticks that wouldn't be recognized, but literally work fine after a few lip-pursing blasts of air. I don't know why.

Your welcome, Have you tried turning off your antivirus or firewall? Did you ever try a system restore to back when it was working? Never seen a problem with the green light on. Plenty of info here, But pretty much what I covered.. Nothing else I can add. Hope you can find the problem. https://www.google.com/search?q=My+Flexistarter+dongle+light+is+on+as+it+should+be%2C+but+the+software+says+no+password&oq=My+Flexistarter+dongle+light+is+on+as+it+should+be%2C+but+the+software+says+no+password&gs_lcrp=EgZjaHJvbWUyBggAEEUYOdIBCjQwNjI4ajBqMTWoAgiwAgHxBV9qmdCaC1Ti&sourceid=chrome&ie=UTF-8

Whenever the word "dongle" appears, I just giggle.

You are very welcome Jeff, Did you get it running again?

I don't know what settings you use or what you are using your cutter for. I don't know the settings for that cutter. I have a different Graphtec. Save what you want and think you will need. I only use the Graphtec Cutting controller for my Graphtec. I never change settings on my cutter. They are already saved on the Graphtec Cutting Controller. My settings are pretty basic. All I ever change is maybe speed, and force. Just barely.

So have you done a factory reset? To perform a factory reset on a Graphtec CE6000-60, power off the machine, hold the up arrow key, and power it back on. Release the up arrow key when you hear two beeps. The machine will then prompt you to select "default setting," which you should confirm by pressing "1". You can also access the reset option through the MENU -> OTHER -> Return to default settings, and confirm by pressing ENTER. Detailed Steps: Power Off: Turn off the Graphtec CE6000-60. Hold Up Arrow: Press and hold the up arrow key on the control panel. Power On: While holding the up arrow key, power the machine back on. Release and Confirm: Release the up arrow key when you hear two beeps. The machine will display a message asking you to select "default setting". Confirm Factory Reset: Press "1" on the control panel to confirm the factory reset. Alternatively, use the MENU: You can also access the reset option through the main menu by pressing MENU, scrolling to OTHER, and selecting Return to default settings. Confirm with ENTER. This video demonstrates how to reset the Graphtec CE6000 to factory default settings: https://www.google.com/search?q=how+to+do+a+factory+reset+on+a+graphtec+ce6000-60&oq=How+to+do+a+factory+reset+on+a+Graphtec+CE&gs_lcrp=EgZjaHJvbWUqBwgGECEYqwIyBggAEEUYOTIHCAEQIRigATIHCAIQIRigATIHCAMQIRigATIHCAQQIRigATIHCAUQIRirAjIHCAYQIRirAjIHCAcQIRirAjIHCAgQIRiPAtIBCjIxOTc3ajBqMTWoAgiwAgHxBeNTwCvuxx5L&sourceid=chrome&ie=UTF-8

How did you stop the project/cutter? Have you tried to Factory default reset? With the power turned off, move the carriage head over to the right side. Start there. What happens?