Hello everyone - I have been working as a graphic designer and prepress operator in commercial printing for the past 15 years and have a small decal business outsourcing most of my work, I decided to buy some equipment and start keeping the work in house so I bought a mh series cutter, it just arrived I did the set up and when I turn the cutter on it make a very loud humming noise and the carriage that hold the cutter blade will not move unless i give it a small push than it goes to the far right, so if i turn it off and on again it makes the loud humming noise and the carriage will not move. Guess i received a defective machine, anyone have any suggestions. Thanks in advance. Tim