Jocobipa 0 Posted February 7, 2021 I purchased this used Seiki h720 but when I got home I found out that it needs a computer 32-bit I have a 64 and I think the dongle that came with it is broken what is the best software that I will be able to use with this machine that will connect directly from the computer straight to the plotter? Share this post Link to post Share on other sites
MZ SKEETER 4,709 Posted February 7, 2021 A 32 bit will work on a 64 bit computer. A 64 bit will not work on a 32 bit. Which software? Flexistarter came with mine. What makes you think the dongle is broken? You have to download the driver for the dongle. Then reboot the computer, before adding the dongle to the computer USB com port. Share this post Link to post Share on other sites
Jocobipa 0 Posted February 7, 2021 This is a pic of the dongle the guy that I bought it from said it was broken but could be fixed but I don't think so and when I loaded the software it told me it was not compatible so when I try to open it it won't open. Share this post Link to post Share on other sites
MZ SKEETER 4,709 Posted February 7, 2021 What cutting software? You would still need to download the driver for the dongle. I would not know how to fix it. Mine looks like this. When it is working, it is lit up. Share this post Link to post Share on other sites
MZ SKEETER 4,709 Posted February 7, 2021 You might be able to use Signblazer. It is free. Download the bottom link. (turn off the anti virus on your computer) And try the Liyu model. Might work, might not. If it doesn't you are going to have to purchase cutting software. For $59.00 and up you can go to the Vinylmaster.com site. You could try a demo there first. http://www.uscuttersupport.com/downloads/Software/SignBlazer/ Share this post Link to post Share on other sites
slice&dice 2,450 Posted February 8, 2021 Liyu for Seiki? I don't think so. Seiki is a strange beast, very proprietary. That dongle doesn't look broken, it just appears like the outer case is missing! Share this post Link to post Share on other sites
MZ SKEETER 4,709 Posted February 8, 2021 Slice, you said the same thing back in August 2020. Try the Liyu first for a Seiki. 4. Your SK720 is a SEIKI unit. In SignBlazer, there is no specific driver for Seiki. So, you'll have to try several options from the long list, going through it and choosing random machines until one works/responds correctly.I would start with LiYu and see if it gets the machine to recognize the command to cut. Or Roland. Or RedSail. Or CoPam. Share this post Link to post Share on other sites
slice&dice 2,450 Posted February 8, 2021 Mz Skeeter, that suggestion never was replied-to and confirmed if it works or not. Lots of people come in here, post, and disappear, without a reply as to what they discovered with our advice. Jocobipa might be an exception? Hmmmmmm.... Share this post Link to post Share on other sites
MZ SKEETER 4,709 Posted February 8, 2021 pretty much most of the posts anymore,, are hit and runs. I wanted to see if some of our advice has worked or not, and people never come back. I had to disable messages a while back. People were just signing up, then just sending me messages for help everyday. Never posting on the forum. Nope, I wasn't going to do that. 3 Share this post Link to post Share on other sites
Wildgoose 4,200 Posted February 10, 2021 Definitely worth trying the dongle once the drivers are loaded. I had the cover on one of mine pull off. Super glued it back on and it's been fine. 1 Share this post Link to post Share on other sites
Dakotagrafx 7,297 Posted February 10, 2021 5 minutes ago, Wildgoose said: Definitely worth trying the dongle once the drivers are loaded. I had the cover on one of mine pull off. Super glued it back on and it's been fine. I agre as long as you have the user name and code to enter with the dongle 1 Share this post Link to post Share on other sites