constance clark 0 Posted February 22, 2020 Help! I have a show coming up - all ready to have a full weekend of work and powered on my SC2 and the display and red power indicator light are blinking. Of course its saturday! Any help would be appreciated. Share this post Link to post Share on other sites
MZ SKEETER 4,709 Posted February 22, 2020 Is the carriage head close to the reset button on the side of the cutter, if it has one? If so move it away from it. or try pushing the reset button. Share this post Link to post Share on other sites
constance clark 0 Posted February 22, 2020 I tried hitting the reset and the carriage head is all the way to the left of the machine Share this post Link to post Share on other sites
constance clark 0 Posted February 22, 2020 it was working fine last night all i did was shut it off Share this post Link to post Share on other sites
haumana 1,220 Posted February 23, 2020 Is there an owner's manual that gives you any indication of troubleshooting this? Share this post Link to post Share on other sites
constance clark 0 Posted February 24, 2020 no Yes there is a manual but NO there is no trouble shooting information in the manual..... an yes I did check it before posting - Share this post Link to post Share on other sites
arty-rc 719 Posted February 24, 2020 Have you unplugged the power cord for 30 seconds like they till you to do with other electric devices that suddenly act up? Share this post Link to post Share on other sites
Dakotagrafx 7,297 Posted February 24, 2020 heck I am wondering about the carriage position sensor - if you call support they will run you thru the troubleshooting sheet they have Share this post Link to post Share on other sites
constance clark 0 Posted February 24, 2020 thanks everyone for the help - nothing worked over the weekend, so I'll give support a call this morning. I unplugging all cords, taking out the fuse, moving the carriage and nothing helped. There is no good manual for this cutter and it takes forever to look through the forum or support sites. If anyone does know of a manual other than the one that comes with the cutter, please let me know. Share this post Link to post Share on other sites
slice&dice 2,450 Posted February 24, 2020 That SC2 cutter has a "limiter switch" located inside the upper housing (where the carriage-movement ribbon cable sits). If you are feeling adventurous, it's not that hard to take off the end caps and access that top panel. Share this post Link to post Share on other sites
constance clark 0 Posted February 24, 2020 what is the limiter switch do? Share this post Link to post Share on other sites
arty-rc 719 Posted February 24, 2020 Just a note to all. As like your computer and other electronics, we all should have a back-up power supply/surge protector connected to all of them. Mine has saved me numerous times in the past as I was cutting vinyl and on sublimation projects. My TV's have them also so when there is a momentary power outage I don't have to wait forever for my program to resume without missing any of the action.They are will worth the investment. 2 Share this post Link to post Share on other sites
slice&dice 2,450 Posted February 24, 2020 I have disassembled my SC2 and taken photos to show you what to do. First, the end caps, then the top panel. The small circuit board on the top of the entire carriage assembly has an optical sensor which locates the end point of travel (at each side, there is a notch on the support bar, and the optical sensor sees where the limits are). Maybe this switch failed or is not properly aligned? Two screws, one front and one back -- both end caps (After screws are out, just lift the piece up) Two screws on each end. Top assembly lifts off (ribbon cables remain attached) Notch at each end of track -- sensor 'sees' these to stop Share this post Link to post Share on other sites
haumana 1,220 Posted February 24, 2020 21 hours ago, haumana said: Is there an owner's manual that gives you any indication of troubleshooting this? 7 hours ago, constance clark said: no https://www.uscutter.com/static/PDFs/SC2_Manual_FINAL_10_10_2017.pdf Then you can at least tell us that you tried to look at the manual for answers, when you post your question the first time around. Share this post Link to post Share on other sites
slice&dice 2,450 Posted February 25, 2020 Looking at the manual -- Pages 13 to 15 -- setting the media into the machine (loading vinyl). The instructions go through all the steps of feeding vinyl through and using the pinch-rollers to hold vinyl in place. Then at the end of these several pages of details on how to run vinyl, it mentions "if the cutter is not already on, turn it on now." Nooooooooooooooooo !!!!!!! Never run or feed vinyl through without first turning the machine on. The electromagnet on the blade holder must have power to raise, otherwise you'll be scoring vinyl with the lowered blade (in the "Power off" position, the blade sits at rest on the cutting strip). Let me repeat ---- POWER ON before even thinking of feeding vinyl. / end rant 1 Share this post Link to post Share on other sites
Dakotagrafx 7,297 Posted February 25, 2020 10 minutes ago, slice&dice said: Looking at the manual -- Pages 13 to 15 -- setting the media into the machine (loading vinyl). The instructions go through all the steps of feeding vinyl through and using the pinch-rollers to hold vinyl in place. Then at the end of these several pages of details on how to run vinyl, it mentions "if the cutter is not already on, turn it on now." Nooooooooooooooooo !!!!!!! Never run or feed vinyl through without first turning the machine on. The electromagnet on the blade holder must have power to raise, otherwise you'll be scoring vinyl with the lowered blade (in the "Power off" position, the blade sits at rest on the cutting strip). Let me repeat ---- POWER ON before even thinking of feeding vinyl. / end rant hold on are you implying there are errors in manuals and videos :O like how to set the blade depth correctly 1 Share this post Link to post Share on other sites
haumana 1,220 Posted February 25, 2020 So is my LP and Graphtec defective, because when powered off, the blade is in the "up" position, or is that something specific to the SC2? Share this post Link to post Share on other sites
MZ SKEETER 4,709 Posted February 25, 2020 1 minute ago, haumana said: So is my LP and Graphtec defective, because when powered off, the blade is in the "up" position, or is that something specific to the SC2? Graphtec should be up. I don't know about the LP. But my Seiki blade holder is down when powered off. Share this post Link to post Share on other sites
haumana 1,220 Posted February 25, 2020 1 hour ago, MZ SKEETER said: Graphtec should be up. I don't know about the LP. But my Seiki blade holder is down when powered off. Mahalo Skeeter! good to know. If my (original) LP is typical, then it's "up" when powered off. Share this post Link to post Share on other sites
slice&dice 2,450 Posted February 25, 2020 9 hours ago, haumana said: So is my LP and Graphtec defective, because when powered off, the blade is in the "up" position, or is that something specific to the SC2? I've owned the SC, the SC2, and the MH --- those units have the blade in the down position when off. I have no information regarding other machines being 'defective', and yes, my comment was specifically about the SC2 manual that you linked. Hopefully, my pictures assist constance clark to troubleshoot, that's what I came along to contribute here. Shalom. Share this post Link to post Share on other sites
haumana 1,220 Posted February 26, 2020 13 hours ago, slice&dice said: I've owned the SC, the SC2, and the MH --- those units have the blade in the down position when off. I have no information regarding other machines being 'defective', and yes, my comment was specifically about the SC2 manual that you linked. Hopefully, my pictures assist constance clark to troubleshoot, that's what I came along to contribute here. Shalom. It's all good. I was just wondering if my other machines were designed to be that way as well. Share this post Link to post Share on other sites