Emran Haniff 0 Posted February 16, 2020 Im having problems with my cutter im living in Guyana and i ordered this machine wl2 weeks ago.. and when i try to connect it with the computer said that the serial number is not valid.. I dont know how to contact them.. Please i need some help Quote Share this post Link to post Share on other sites
MZ SKEETER 4,709 Posted February 16, 2020 What cutter did you get? And was it Vinyl Master software? You have to download and install your software first. That is when you put in your PSN number https://vinylmaster.software/support Quote Share this post Link to post Share on other sites
slice&dice 2,450 Posted February 16, 2020 Guyana, hi there! You are gonna be a very popular guy when you let people know you're in the vinyl-cutting business! Are you in the Georgetown area? While you are waiting for the VinylMaster people to sort this out through their Support portal over the next few days, let me suggest you download and install a free backup program for cutting right now, and see if you can get things running today. http://www.uscuttersupport.com/downloads/Software/SignBlazer/signblazer_setup.exe Quote Share this post Link to post Share on other sites
Dakotagrafx 7,297 Posted February 16, 2020 If you purchased fro uscutter and selected vinylmaster the psn for the software is commonly sent in an email at the time you place your order - might check your emails from 2 weeks ago Quote Share this post Link to post Share on other sites
slice&dice 2,450 Posted February 16, 2020 USCutter sent me a SN card that was in the accessory box (blades, ground wire, pen holder, cables) -- is that no longer being done? Quote Share this post Link to post Share on other sites
Dakotagrafx 7,297 Posted February 16, 2020 22 minutes ago, slice&dice said: USCutter sent me a SN card that was in the accessory box (blades, ground wire, pen holder, cables) -- is that no longer being done? appears to go both ways - a while back mine came in an email when I got the titan2 but I have read both ways. best to check both to try to find it, otherwise have to wait till they reopen if the machine was purchased from uscutter and shipping payed to guyana - at this point we haven't even heard back which software was selected during purchase so we are all flying blind into the snowstorm. Quote Share this post Link to post Share on other sites
slice&dice 2,450 Posted February 16, 2020 Re-reading the opening post, he does have the SN, but it's being rejected ("not valid") --- that is a different issue than not getting the SN provided at all. Quote Share this post Link to post Share on other sites
Diego Gutiérrez 0 Posted June 22, 2021 Buenas noches como puedo hacer para desactivar una licencia que está en un PC dañado gracias lo necesito urgente Quote Share this post Link to post Share on other sites
MZ SKEETER 4,709 Posted June 22, 2021 2 hours ago, Diego Gutiérrez said: Buenas noches como puedo hacer para desactivar una licencia que está en un PC dañado gracias lo necesito urgente Request to clear the PSN from this form. http://www.iifuture.com/shared/forms/en/fcl_forms/Ord_Activation_Clear_01_FC.htm You did not mention which software, But you posted under Vinyl Master. So I hope that is what you are referring to. Quote Share this post Link to post Share on other sites
Guest le sirve para desactivar Posted January 20, 2022 este link le sirve para desactivar un pc que tenga activo la lincensia ponen PSN y listo https://usactivate.com/smc_reg/reset_psn_em.php Quote Share this post Link to post Share on other sites