Benr98 40 Posted May 11, 2009 I haven't seen Ken online in days or Levi either!!! :- A bit concerned when I don't see them online for a few days. Updates please. Share this post Link to post Share on other sites
BannerJohn 1,324 Posted May 11, 2009 Or Levi? Other than unpaid mods, there doesn't seem to have been any US Cutter presence here since May 6. Not good. Share this post Link to post Share on other sites
sheepdog 0 Posted May 11, 2009 Maybe that's the reason I haven't heard from US Cutter about my problem with my 630! Share this post Link to post Share on other sites
Cre8tiveCutter 7 Posted May 11, 2009 dang, I hope things are ok at uscutter. I hope they check in soon! Renee Share this post Link to post Share on other sites
BannerJohn 1,324 Posted May 11, 2009 I do too. It is not good for sales if people think the support forums are in trouble. Share this post Link to post Share on other sites
Rodger 527 Posted May 11, 2009 A very new member said in 1 thread something about ownership change ( can't remember who or where ) Share this post Link to post Share on other sites
Cre8tiveCutter 7 Posted May 11, 2009 whoa! I had not read that one Rodger! What the heck is going on??? Renee Share this post Link to post Share on other sites
BannerJohn 1,324 Posted May 11, 2009 A very new member said in 1 thread something about ownership change ( can't remember who or where ) first I have heard of it. Share this post Link to post Share on other sites
MonkeyMeMe 8 Posted May 11, 2009 I want to be postive here, I am hoping they all have just been so busy, they have not been able to check in,,, If anyone is aware of any news please post, thanks Sandy jo MMM Share this post Link to post Share on other sites
Benr98 40 Posted May 11, 2009 I highly doubt there has been a change in ownership. All I know is Ken has been the best about getting questions answered and pretty darn quick!! Hope to see Ken and Levi back real soon! Share this post Link to post Share on other sites
BannerJohn 1,324 Posted May 11, 2009 There has been no change in ownership. You can take that to the bank. As for ken...I am not at liberty to say what I know but the person who is might post eventually. I can say that Ken is not ill as far as I know and this is not a health issue. AS for Levi, I have no idea where he has been. Share this post Link to post Share on other sites
Rodger 527 Posted May 11, 2009 I didn't take it as fact while I was reading the thread a few days ago . A newer member was complaining about something & said something to the effect about ownership change of USC . I may be completely wrong in what I understood vs what was meant . I did wonder if that member knew what they were talking about or had some recent discussion over the phone with USC personal ( I took it that they had recent talk via phone with USC ) . Share this post Link to post Share on other sites
MonkeyMeMe 8 Posted May 12, 2009 this is good news, thanks bannerjohn,, and where ever ken is, I wish him well, he has always been there when i needed him, thanks ken sandy jo Share this post Link to post Share on other sites
CyberSultan 6 Posted May 12, 2009 this is good news, thanks bannerjohn,, and where ever ken is, I wish him well, he has always been there when i needed him, thanks ken sandy jo +1 Share this post Link to post Share on other sites
Benr98 40 Posted May 12, 2009 this is good news, thanks bannerjohn,, and where ever ken is, I wish him well, he has always been there when i needed him, thanks ken sandy jo +1 +2 Share this post Link to post Share on other sites
BannerJohn 1,324 Posted May 13, 2009 Ken is alive and well,but is no longer working at US Cutter. He has ,as he said 'gone on to greener pastures' with a new job. His shoes will be big ones to fill but Levi is still here and is certainly up to the task. There have also been other tech support people hired and I'm sure we may see them here on the forums eventually. meanwhile, myself and the other mods will try and do the best we can,but bear in mind that we are volunteers,unpaid,and have businesses to run. So be patient. Wishing Ken the best of luck in his new job. Share this post Link to post Share on other sites
Guest round2racing Posted May 13, 2009 OH NO!!!!! Ken has left? Is he still going to talk to us on the forum? He doesn't have to be a tech support guy working for US cutter to stay on here, does he? Dam it..... Share this post Link to post Share on other sites
JoeCamaro 11 Posted May 13, 2009 Too bad. Ken is a great person and he was the best support person I've dealt with. Share this post Link to post Share on other sites
Guest fivestar Posted May 13, 2009 Yes Ken was "the face" of US Cutter on many forums. He will be missed by many, not just on this forum but others as well. I'm sure US Cutter will fill the tech support positions and people like Levi will step up. I just wish Ken well and hope you reach your dreams. Share this post Link to post Share on other sites
BannerJohn 1,324 Posted May 13, 2009 Yes Ken was "the face" of US Cutter on many forums. He will be missed by many, not just on this forum but others as well. I'm sure US Cutter will fill the tech support positions and people like Levi will step up. I just wish Ken well and hope you reach your dreams. Thanks for pointing that out. A lot of people did not know that Ken went well above the call of duty...going to other forums to not only support but defend US Cutters. Share this post Link to post Share on other sites
nonabelle 5 Posted May 13, 2009 wow that really sucks. ken was the best in all areas of support and possessed an phenomenal personality. he will be missed. man i hope he taught levi a lot of what he knew. ken, if ur reading, please don't be a stranger to us. good luck in all ur endeavors. :thumbsup: but please don't forget about us. :'( Share this post Link to post Share on other sites
Benr98 40 Posted May 13, 2009 I don't know if I should glad (cause Ken has a new opportunity) or sad since we won't have Ken here. Ken will truely be missed on this forum, I have to admit when I thought of USCutter I thought of Ken! I mean really who didn't know Ken? Ken wishing you the very best in the future.......you will truely be missed around here by so many! Hope whoever fills Ken's shoes, has the same great personality and helpfulness. Thanks for updating us John. Share this post Link to post Share on other sites
BannerJohn 1,324 Posted May 13, 2009 Levi is VERY good at what he does. I know this from personal experience. I have a friend who bought a cutter who didn't even know the difference between a USB and a printer cable. He was that dumb. Levi had him up and running in just a matter of minutes. Share this post Link to post Share on other sites
Benr98 40 Posted May 13, 2009 Well looking forward to working with Levi then. I have had to email him once in the past, and he was very helpful. Welcome to the 'jungle' Levi!! Share this post Link to post Share on other sites
Rodger 527 Posted May 13, 2009 I just wish Ken well and hope you reach your dreams. +1 . Share this post Link to post Share on other sites