MZ SKEETER

Contact your tech support tomorrow. Nothing more that I can add. Other then trying a different vinyl cutter cable.

Have you always used the Tripp-Lite Keyspan with this cutter? And you also have the null modem cable, that came with your cutter, connected between the Tripp-lite and your vinyl cutter connection?

So do you have Com 3 selected in your LXI software set up? In production manager?

You never did answer the question, When you have the CUT/PLOT screen open, does the Vinyl cutter brand show in the upper left hand corner above Properties? I am not talking about the Production manager screen. The CUT/PLOT screen. FILE>CUT/PLOT

I sent you a private message that cannot be posted here, because from another company.

When you added your set up in Production manager, Did you look in your computer device manager first and get the com port number that the Tripp-lite Keyspan adapter is using, Then put the software on the same com port number? They must match.

Does your cutter brand show up on the cutting screen above properties, upper left hand corner? It must. Are the com ports numbers matching in your LXI and the computer device manager? They must.

What about the rest of the questions that I asked about the design? What does your settings show in the software?

When you reinstalled the software, did you go to Production manager and do your set up again? ADD SET UP top of Production manager

Have you made sure your settings have not changed? Are you sure that the design is all vector? Have you cut the design before? How large is the design? Have you tried reinstalling the LXI software?

Not all USB to serial connectors will work with a vinyl cutter. The only one that is guaranteed to work is the Tripp-Lite Keyspan adapter. That is the brand name.

I use Flexistarter, without seeing the file and your settings hard to answer. Do you have auto weld checked? Can you post the file? if it is not copyrighted.

Did you set your cutter up on the Production manager and follow all of the steps for set up? Show a screen shot of what you are getting.

How did you set your cutter up?

Signblazer is FREE software. Just download it. Does not require registration http://www.uscuttersupport.com/downloads/Software/SignBlazer/

This is the correct way to set your blade depth To start with, you should set your blade depth correctly, by taking the blade holder out of the machine, and firmly cut across a piece of scrap vinyl, you will be cutting. You should only be cutting the vinyl and barely a mark on wax paper backing, Adjust blade to get there, Then put the blade holder back in machine, and use the force of the machine to get there, same results, only cutting the vinyl and barely a mark in wax paper backing. You should just barely see and feel your blade tip out of the blade holder. It should not matter which direction you are cutting. It should cut fine all directions. You have to start with the correct blade depth first. Then your force. Check for gouges or scratches in your cutting strip. They can cause problems.

There are other FREE Graphtec cutting software to use. Go to the Graphtec site. You can also use Free Signblazer. Or buy new software. The serial number may have already been used.

So how did you set your blade depth? If too much blade is exposed, it could also be the reason your tracking is going off.

Your VERY welcome!! I try

Add set up.

Did you go to Production manager and ADD SET UP at the top of the screen? You have to go thru all of that set up process and matching com port numbers in Device manager and Flexi production manager. I use Flexistarter8.6

A Cameo to the MH cutter is night and day, With the Cameo being very good, just small. A MH will never cut like a Graphtec. Plus they are very loud, from what other posters have said. Bad tracking, Static problems, communication problems. Very limited memory. Can only be ran on a Windows program, An SC cutter is much better than the MH, as was already stated. No matter what you cut, you want it to look professionally done. Servo cutters are much more accurate over a bottom of the barrel stepper cutter. If you have a good business, just step up to a servo cutter and be done with it. It will pay for its self in time and material. Stepper cutters, pretty much have to be tinkered with on any job. Job to job they may change.

There are several other US sellers at the bottom of the Ebay ad also.

If BIGMAX can't help you out. The SC cutter is a LIYU and it does come up different places in stock, if you search Liyu pinch roller replacement. https://www.ebay.com/itm/Pinch-Roller-Assembly-Replacement-for-Liyu-Series-Vinyl-Cutter-Plotter-/181825280477

Happy to help. Keep moving forward.