If your really depending on a cutter for your business, jump up to a better cutter. We tell people to stay away from this cutter. Too many problems with them. Anything above this cutter is better. If you can afford it, get the new Sc or Laser 3 now. Or even higher to a servo cutter. If you want to keep throwing money in this Refine, then that is your choice. The older MH cutters were better than these newer ones.