bjack 0 Posted June 12, 2018 I have the MH cutter and it started cutting in one spot. It will not cut a whole word, it just cuts letter over letter in one spot. Everything looks visibly ok. When I turn it on the carriage moves the length of bed. Can anyone help? Share this post Link to post Share on other sites
darcshadow 1,627 Posted June 12, 2018 What software are you using, and have you tried a different program? Share this post Link to post Share on other sites
bjack 0 Posted June 12, 2018 I am using Sure Cuts Alot Share this post Link to post Share on other sites
MZ SKEETER 4,709 Posted June 13, 2018 Are the grit rollers moving the vinyl? Are the white rollers from the carriage head down in the track? Share this post Link to post Share on other sites
Wildgoose 4,200 Posted June 13, 2018 Are you trying to cut on an MH from a mac? Share this post Link to post Share on other sites
bjack 0 Posted June 13, 2018 Yes the rollers are on the track. I am using Sure Cuts Alot Pro 3 on a windows 7 computer. Share this post Link to post Share on other sites
MZ SKEETER 4,709 Posted June 13, 2018 Give more info. Is this a new cutter? If not how long have you had it? Or did you buy it used? what does UScutter tech support say about it? They are open. Give them a call. Check the ribbon cable from the carriage head, and make sure it is seated. Both ends. It seems there is a lot of ribbon cable problems recently. Share this post Link to post Share on other sites