Flexi 10 Roland GX300 cutting issue

[performancetint 0]

i have flexi 10 and when i try cutting my sign, instead of cutting vertically, it cuts horizontally on the material which doesn't fit.

I have a 24 inch roll, but the image is 30 x 21. instead of cutting 21 horizontally and 30 vertically, it does the opposite, which doesnt fit on the roll so it stops.

I wasted a lot of material because of this. Any suggestion on how to fix this? Thanks

[Go-C Graphics 856]

How long have you been using this setup with this software?

 

[Dakotagrafx 7,298]

when you go to production manager to cut change the orientation at the bottom of the screen

[performancetint 0]

that didn't work

[performancetint 0]

can you show me where exactly?

[performancetint 0]

On 8/1/2016 at 1:19 PM, Go-C Graphics said:

How long have you been using this setup with this software?

 

i used to use flexi 7 

it was working great

since i upgraded to windows 10, i also upgraded to flexi 10 and now i have this problem

[Dakotagrafx 7,298]

16 minutes ago, performancetint said:

can you show me where exactly?

same place you did in flexi 7

 

[Dakotagrafx 7,298]

also flexi has great support for any problems - that is part of what you pay for with the price of the software - if you wasn't an accomplished user of flexi 7 I would suggest mark rugens trainig dvd  - it is a wonderful tool

https://uscutter.com/Flexi-Software/

[Jburns 239]

Flexi above should Rotate for you.

On the machnie-- - from the GX300 user manual:

Coordinate Rotation Settings
This rotates the cutting coordinates by 90 degrees. The default setting is at [0deg], and the origin point is set at the lower left of the
material. Setting this to [90deg] set the origin point at the lower right of the material and rotates the text (or graphics) by 90 degrees.
* Note that the coordinate axes change when rotated. Make the settings to match the program you're using.
When this is set to [90deg] on the operation panel, then the CAMM-1 driver's [Rotate] setting must be set to [Rotate off].

 

[performancetint 0]

3 minutes ago, Jburns said:

Flexi above should Rotate for you.

On the machnie-- - from the GX300 user manual:

Coordinate Rotation Settings
This rotates the cutting coordinates by 90 degrees. The default setting is at [0deg], and the origin point is set at the lower left of the
material. Setting this to [90deg] set the origin point at the lower right of the material and rotates the text (or graphics) by 90 degrees.
* Note that the coordinate axes change when rotated. Make the settings to match the program you're using.
When this is set to [90deg] on the operation panel, then the CAMM-1 driver's [Rotate] setting must be set to [Rotate off].

 

i did not fully understand this part

could you show me a picture by any chance?

would highly appreciate it.

[Jburns 239]

Here is a link to the User manual for your machine- Check page 36. 

http://support.rolanddga.com/docs/documents/departments/technical services/manuals and guides/gx-500_use_en_r4.pdf