Primal Decals 621 Posted September 11, 2015 For some reason all of a sudden when i double click on a Ai file or svg file, it wont automatically open Illustrator anymore. It starts to open it, runs the screen saver for Ai program but then shuts down.. But If i open Ai first and then double click my file it will work just fine. Ive already made sure Ai is the default for these types of files etc .So now im at a loss and hopefully someone can help.. Thanks in Advance... Share this post Link to post Share on other sites
Wildgoose 4,200 Posted September 11, 2015 Are you running windows or mac? Share this post Link to post Share on other sites
Primal Decals 621 Posted September 11, 2015 sorry lol. forgot to post that, windows 8.1. 16gb ram 1 tb HD. been running perfect for the last 2 years ive used ai. Share this post Link to post Share on other sites
dcbevins 340 Posted September 11, 2015 Maybe a log file can give you a hint. https://helpx.adobe.com/creative-suite/kb/troubleshoot-launch-errors-using-logs.html Also possible is that the Windows Event Viewer can show an error at the time this happens. 1 Share this post Link to post Share on other sites
Primal Decals 621 Posted September 11, 2015 thanks ill check that out for now.. Share this post Link to post Share on other sites
Wildgoose 4,200 Posted September 11, 2015 Sorry, I'm a mac guy and what you are experiencing is similar to why I converted. LOL Share this post Link to post Share on other sites
Primal Decals 621 Posted September 12, 2015 well i looked in the log file and had no clue to what it meant or what to look for lol. so i think im gonna start from scratch and re install to see if that fixes it unless someone has a better and easier solution ..Thank you guys Share this post Link to post Share on other sites
skarekrow 1,842 Posted September 12, 2015 A couple of times over the past 20 years Photoshop (and Illustrator ?) started acting weird and closing all Adobe apps and tossing the Pref (Preference) file in the trash straightened the issues out. No guarantees, of course... just a possibility. Share this post Link to post Share on other sites
