Dark*Star

Flexi starter production manager not seeing entire design

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Greetings all,

 

I have never encountered this before, perhaps you can help.

 

When I send the design to cut, the production manager only sees the artwork and not the font. If I only select the font and send it, it will cut it.

 

This has me very confused. I have been trying to fix this all day. I even got sick of trying to figure it out and designed it in AI CS5. When I open the EPS design from AI it does the same thing.

 

Any ideas? Is it me or Flexi? the font is Arial. I know it's not caused but a windows update because it will cut when only selected.

 

Thanks in advance,

Paul

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have you tried grouping them?  Are they both the same color, ?  If so. Make sure you have send all colors checked.

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I've tried to group and I believe they are all black when I raterised the image themselves in AI. Is there I way I can check?

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have you tried grouping them?  Are they both the same color, ?  If so. Make sure you have send all colors checked.

Thank you so much! That was the prob the WHOLE time! I forgot about that option, it's been awhile since I used Flexi. Thank you, THANK YOU! THANK YOU!

 

Paul

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maybe you can post the file and  I can look at it ,no promises.

 

 

Great....Glad you got it,  Your welcome...

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