blackpaws 18 Posted July 9, 2013 I just want to mention that I've had the same cutter for over 5 years now, the MH 721 and always used USB. It would occasionally do weird things, I would just re-cut and waste some vinyl here and there. Over time I've been cutting larger and larger things with it and the larger my projects got the more problems I would run into with the cutter doing weird things. When I finally listened and got a Keyspan adapter, ALL my problems went away! They should seriously increase the price of the cutters and include the keyspans to save everyone these headaches that they could potentially run into. Just my .02 Share this post Link to post Share on other sites
Dakotagrafx 7,297 Posted July 9, 2013 I just want to mention that I've had the same cutter for over 5 years now, the MH 721 and always used USB. It would occasionally do weird things, I would just re-cut and waste some vinyl here and there. Over time I've been cutting larger and larger things with it and the larger my projects got the more problems I would run into with the cutter doing weird things. When I finally listened and got a Keyspan adapter, ALL my problems went away! They should seriously increase the price of the cutters and include the keyspans to save everyone these headaches that they could potentially run into. Just my .02 That end of the market is entirely price driven - would give the competitors the edge if they raised the price for things like this . . . lowest price sells lots more cutters and as people get experience they move up and sell more cutters. Share this post Link to post Share on other sites
JessXEmoji 46 Posted October 19, 2013 Where does the keyspan adapter plug in to? One end is usb and the other end is something else? Sorry if dumb question. Share this post Link to post Share on other sites
MZ SKEETER 4,709 Posted October 19, 2013 one end is USB to plug into your computer, the other plugs into the serial cable that comes with your cutter, then serial cable into your cutter. Share this post Link to post Share on other sites
JessXEmoji 46 Posted October 19, 2013 one end is USB to plug into your computer, the other plugs into the serial cable that comes with your cutter, then serial cable into your cutter. Thanks, now it makes sense. I don't have a cutter yet so I didnt know it had that connection. Share this post Link to post Share on other sites
MZ SKEETER 4,709 Posted October 19, 2013 Thanks, now it makes sense. I don't have a cutter yet so I didnt know it had that connection. most all cutters have a USB and a serial connection. some boards are similar to this.9 pin and 25 pin plus USB.. http://www.uscutter.com/US-Cutter-MH-I-O-Board-For-machines-with-GJQ-MB Share this post Link to post Share on other sites
THEJTINS 29 Posted April 30, 2014 Buy one it'll save you all kinds of stress and frustration when the usb blows out. Share this post Link to post Share on other sites
arcticmonster 4 Posted May 7, 2014 I go the keyspan. it says usa-19w on it, I can't find the correct drivers. Share this post Link to post Share on other sites
MZ SKEETER 4,709 Posted May 7, 2014 I go the keyspan. it says usa-19w on it, I can't find the correct drivers. Is this what you are looking for? Check support on this page. http://www.tripplite.com/high-speed-usb-to-serial-adapter~USA19HS/ Share this post Link to post Share on other sites
arcticmonster 4 Posted May 7, 2014 Yes, I downloaded that one, ran it, but my keyspan is never recognized. i hear the normal USB "beep", but never opens up to say found new hardware. i'll keep reading. thanks Share this post Link to post Share on other sites
arcticmonster 4 Posted May 7, 2014 Keeps keeing UNKNOWN and to in device manager and point it to the 19w driver, it doesn't find it. Share this post Link to post Share on other sites
MZ SKEETER 4,709 Posted May 7, 2014 Keeps keeing UNKNOWN and to in device manager and point it to the 19w driver, it doesn't find it. Is it a new one? If so take/send it back. Or contact Tripp-lite Share this post Link to post Share on other sites
arcticmonster 4 Posted May 7, 2014 Yes it's a new one. Just odd it installs it as an unknown device and then when I update the driver and point it to the right place, it wants nothing of it. Share this post Link to post Share on other sites
MZ SKEETER 4,709 Posted May 7, 2014 Yes it's a new one. Just odd it installs it as an unknown device and then when I update the driver and point it to the right place, it wants nothing of it. sent you a PM Share this post Link to post Share on other sites
arcticmonster 4 Posted May 8, 2014 Thanks. Tried it on 2 of my laptops and same thing. UNKNOWN Device. pretty much I got a DUD. Share this post Link to post Share on other sites
AshComputers 197 Posted July 5, 2014 Glad I helped someone hehe ; ) Share this post Link to post Share on other sites
livingagain75 0 Posted September 30, 2014 Hi I went ahead and ordered the keyspan (arrived today) and the screw connectors are stopping the 9 pins from plugging in. I have a photo but don't see where to upload it. Share this post Link to post Share on other sites
101LEDs 100 Posted September 30, 2014 Down at the bottom it says Attach Files. 1000k max. Share this post Link to post Share on other sites
skarekrow 1,842 Posted September 30, 2014 First click "More Reply Options" then "Attach Files (Browse) etc.. bottom right, as mentioned. Share this post Link to post Share on other sites
MZ SKEETER 4,709 Posted September 30, 2014 You aren't connecting the Keyspan directly to your cutter are you? The USB end of Keyspan plugs to your computer, the Keyspan pin end connects to the serial cable that came with your cutter, the other end of serial cable connects to your cutter... So the serial cable that came with your cutter should be between your cutter and the Keyspan Adapter. Share this post Link to post Share on other sites
livingagain75 0 Posted September 30, 2014 Yeah Mz Skeeter I was, I was unaware of the adapter as I bought my cutter second hand and wasn't given one. Thanks for pointing that out. Too bad I didn't know sooner I could of saved on the shipping. Does US Cutter sell the part? Share this post Link to post Share on other sites
MZ SKEETER 4,709 Posted September 30, 2014 You need to purchase a null modem serial cable...to fit your cutter...9 pin.. They sell them on the big auction site. other electronic stores.... Just showing as an example.. Many different prices and brands http://www.ebay.com/itm/6-Null-Cable-6ft-Serial-cable-DB9-9-pin-Female-RS232-Modem-cable-Data-Cable-/181239097234?pt=US_Parallel_Serial_PS_2_Cables_Adapters&hash=item2a32b12792 Share this post Link to post Share on other sites
livingagain75 0 Posted September 30, 2014 Awesome, thanks for your help Mz SKEETER. Much appreciated. Share this post Link to post Share on other sites
MZ SKEETER 4,709 Posted September 30, 2014 Your welcome,,, happy to help.... Share this post Link to post Share on other sites
younameitvc 1 Posted February 23, 2015 I got a serial adapter. I have a UScutter SC and I use sure cots a lot pro on my laptop. I hooked up the serial adapter and went to due a test connection and then nothing. I went into device manager and updated the driver and everything. Still nothing??? Share this post Link to post Share on other sites