What Am I doing wrong to E-mail proofs ????

[Kelly54487 2]

I use to be a ble to send my sign blazer files to customers to ok the proofs and now all of a sudden they come out with all broken up pixels. Not clear to even view it. I use to just go to FILE + IMPORT which allowed you to save it as a eps in a foder in MY PICTURES and now I can save it but like I said it's not clear, Did Sign Blazer do something? or am I doing something wrong here?

Any help would be appreciated.

Thanks,

Kell

[mr300s 1,272]

not sure try bringing it up on the screen then highlight it then hit export, on the bottom change it to a jpeg and then a box should come up with the size just hit OK and it should go to your pictures file if thats where you are sending it??

[Kelly54487 2]

I tried that and still no luck is there a setting that may have changed? Any one else have this problem I really need to get this fixed for my customers. I'm taking pictures with my digital and sending that to the customer till I can figure this out.

I called US Cutter and they wouldn't help due to it was a issue they don't deal with hmmmm???

Thanks,

Kelly

[MZ SKEETER 4,709]

have you tried  uninstalling /reinstalling Signblazer?     and why would you send your customer an .eps file for a proof?   and not a jpeg?    I don't use Signblazer, but have it downloaded to help people,  I just made a design,  File> EXPORT  as jpeg. to my pictures.   worked fine,.

Import is to bring something  INTO  Signblazer.   You need to EXPORT it out of Signblazer.  

[tekcorps 50]

Didn't you have this or similar problem a while back, Kelly?

[Kelly54487 2]

I do send them their proofs in jpeg format.

[Kelly54487 2]

tecorps,

i wanted to know how to do it  a while back.

[MZ SKEETER 4,709]

I do send them their proofs in jpeg format.

your above statement said you are saving it as an .eps to your pictures. Guess that confused me. 

[Kelly54487 2]

Sorry I save my designs in eps but e-mail the customers proofs in jpeg. Still having issues. Maybe I'll try reinstalling SB

[Jay2703 704]

In the export window there is a number that you fill in that establishes the resolution of the file you are exporting. Try increasing the value.

[Kelly54487 2]

Thanks Jay I'll try that and see what happens.

[Kelly54487 2]

What is the correct Output size

Width Pixles:

Height Pixles:

DPI:

[odokie 8]

I set DPI at 10.00 and move "output quality" to best quality.  and images look good 

[Kelly54487 2]

I'll try that once and see what happens Thanks for the reply

[Jay2703 704]

Whatch what the "Uncompressed Size" is at the bottom of the box. It will be approximately the file size. I try to not get any bigger than 2000KB.