Refine giving me problems. Letters nos cutting right, power cord failin:(

[JoeCamaro 11]

Hello friends

I have been experimenting a few problems lately. The thing i that I am not getting the letters cut right. I mean, they are closed but all of them have a little peak where it closes.

Then I am also experimenting problems to turn on my machine. I have to play a lot with the cord to get it to make a good contact.I have to hold the cord right where it connects to the cutter and push it up, down and the sides a lot of time to get it on. I cleaned both things, the cord and the port for the cord but this wont fix it.

Should I get a new cord or a new "thing for the cord" of the plotter?

Thank you for your help.

JoeCamaro

[BannerJohn 1,324]

try a new chord first. Its nothin special just a regular computer chord.

[kenimes 42]

I have heard where some customer pinch the prongs a bit closer to gether to get a better connection.