tmelan11 0 Posted January 9, 2010 i have been having my uscutter for about 3 months, it has worked fine ever since i got it until yesterday. All of a sudden it just froze up mid cut and my computer locked up at the same time. i use a usb port and i have a uscutter refine. is my cutter broken? what should i do? tmelan11 Share this post Link to post Share on other sites
MZ SKEETER 4,709 Posted January 9, 2010 what cutting software are you using? Have you cut the same design before with no problems? Have you made sure there are not alot of extra nodes in the design,, Is it cleaned up good? Share this post Link to post Share on other sites
Dakotagrafx 7,297 Posted January 9, 2010 reboot and try again Share this post Link to post Share on other sites
tmelan11 0 Posted January 11, 2010 i have used the same designs numerous times and it worked fine. i use signblazer trial version. it is very basic fonts that come with the software mostly. what should i do if i reboot and it still freezes up? it looks like the cutter isn't reading the design all of the way so it stopping mid cut. Share this post Link to post Share on other sites
Dakotagrafx 7,297 Posted January 12, 2010 are there a lot of extra nodes in the design? the refine has limited memory and has been known to lock up with lots of extra nodes in the design Share this post Link to post Share on other sites
hockeygirl 30 Posted January 12, 2010 Also, make sure you're using the usb port in the back of the computer. The ones in the front does not provide enough power and will lose connection frequently. Share this post Link to post Share on other sites
#D-zine# 2 Posted January 13, 2010 What does the LCD display show? Once it "freezes" does it show anything in the display? Or does it fade in and out? Mine did this and it was the power supply. Mine was also just a few months old. I even had to buy the power supply myself! :- Share this post Link to post Share on other sites
