pcut is trash

[eddieb378 41]

well i have been fighting this for six months and i will not waste another yard of vinyl. this piece of junk will not cut cosistent. it will cut 6 and 10 inch decals but when u go big it dont keep right. uscutter has been good to me so i will order a graphtec from them but the machine sucks.

[BannerJohn 1,324]

you better get that graphtec by the 9th before the price increase.

[eddieb378 41]

i am going to order friday john u have helped me so much as well as everyone else on this forum but i cant keep wastin my vinyl its crazy jay and brandon has helped me as well and it just will not cut consistant i dont know the first year it cut good but then it went down hill uscutter has a great costermor service i will say that but im just tired of the problems

[Guest HowardI]

I'm sorry to hear you've had such problems with your pcut.

I don't know if I have helped you or not but if you still have problems with it I'd like to help you if I can.  PCut's in general really aren't bad cutters at all.  We sell lots and lots of those and rarely get this kind of problem.

Howard Irwin

Support Specialist

US Cutter

425-481-3555

888-298-8143

  - Option 2

[Karl 0]

well i have been fighting this for six months and i will not waste another yard of vinyl. this piece of junk will not cut cosistent. it will cut 6 and 10 inch decals but when u go big it dont keep right. uscutter has been good to me so i will order a graphtec from them but the machine sucks.

I too am frustrated to the max. My question is 1. is it the cutter, 2. the software, 3. a combination of them?

Trying to use a Pcut 630 24", the machine itself seems ok, like eddleb said, on small stuff. but even two lines = on the second line it will stop in the second letter and either cut a line to the side or just stop.   It must be all about the cutter and software, so it is all about the trouble-shooting, how to pinpoint the real problem. = if it is something on the cutter that can be replaced or just the software not doing what it is supposed to.

I really want to understand WHY, before I invest any more cash. I know some folks say they love the cutter, and have no problems with Flexi starter, others hate them both.  

I am running Mac G4 osX10.4.11 & flexi8 v.2 starter & Pcut 630 24"  also Keyspan usb/serial adapter, for stable data transfer.

 Max resolution & max packet size. All check boxes for other stuff are off.

1. on start up the pcut shows "pcut ct1200"  does that mean something?  the flexi has 4 drivers ct630, ct630f, ct630g, cr630f    I have been trying to determine the difference and if one is better, flexi is not friendly in this attempt, it is a very slow and meticulous and time wasting process. Have been using ct630g. Sending small graphic cuts, everything is fine. When it is complicated, Not just a bigger cut, like 3 lines of 1" x 12" copy, the result is the same: it stops, stops cutting, stops cutting graphic and cuts a line to somewhere else.  

  I cut with one hand near the "little red button" and both eyes on the cut in progress, no one should have to babysit a cutter.

2. sending a cut seems to lack real communication between the software and cutter. I have changed "handshake" to run on each of the three options doesn't seem to make a difference.  

3. on one job, I cut the same 4 lines in two colors at 24". being careful to send only one line at a time, all 4 lines cut correctly.  I change vinyl and used the exact same process; click to activate line in flexi screen, click cut, make sure cutter is on line, click send. With a weed boarder, all 4 lines on the second go did not cut a 1" section near the center, I inspected the cutter and bed and vinyl, no reason not to cut. Note the "no cut" area includes the weed boarder top and bottom.

4. on another job, I tried to cut 2 lines at 24" and got the first line, and 4 1/2 letters of the second line. the cutter stopped = "waiting"   // this makes me think the data was all sent before the cutter was ready for it / and or didn't hold the streaming data = data was lost. ?

5. on another job, I cut one line at 24" and got the first word, two letters and a line cut to the last word which cut. aka it cut a straight line instead of a word and a half.  (note, see #3, did not miss the cut on this one )

6. I did get a demo of SignCutPro, will be testing with paper and a pen to save vinyl, have to send some of the same files and see if I get the same results.

 You know,  this is the best Forum that I have found, most help, most real answers, least arrogant baloney.

I just want any of the helpful ones that happen to read this to know how much I (and others) appreciate the useful help provided here.

in sample photo, I markered the cut portions for see-ability:

[MZ SKEETER 4,709]

I also use  Flexistarter,  what do you have for PACKET SIZE IN  production manager?,  and what is your resolution size?,  Also  set the quality to Medium. 

[CRD 9]

If it says CT1200 isnt this the 120 cm version and not the 60 cm version?

So this causes witdh problems in the software.

In Sign Blazer SE the PCUT CT1200 is mentioned with its own driver.

What is the text on the plate at the rear of the machine?

Could you make a picture and attach it here?

I do know Signblazer SE can not be use with a Mac.

Can you emulate XP on you mac and install SBE?

I know it is a curse to put a windows program on a Mac but we are here to help you to determen the problem so please do not be offended.

In case it is, download the free full working trial and start with that at the US cutter page.

Let us know the results.

Paco