DelmarvaOffroad 0 Posted July 30, 2009 I just purchased the MH 721 plotter. I got both SignBlazer and Flexi. Flexi for someone reason will not load on either of my computers (1 is Vista and the other is XP). I got SignBlazer loaded but when I go to cut a decal it sends it to an offline printer. It is like the computer is not registering that the plotter is plugged in? When I went though the install it said it was installing driver though. Anyone have a similar problem? Share this post Link to post Share on other sites
MZ SKEETER 4,709 Posted July 31, 2009 I just purchased the MH 721 plotter. I got both SignBlazer and Flexi. Flexi for someone reason will not load on either of my computers (1 is Vista and the other is XP). I got SignBlazer loaded but when I go to cut a decal it sends it to an offline printer. It is like the computer is not registering that the plotter is plugged in? When I went though the install it said it was installing driver though. Anyone have a similar problem? what is Flexi doing when you try to install it... it is very ez to install.. there are different areas on the disc that need installed, the Flexi and the drivers. Share this post Link to post Share on other sites
DelmarvaOffroad 0 Posted August 1, 2009 Did you try turning off all the COM ports except COM1, and plugging the usb cable into there? It almost sounds like you are clicking on the "print" button, versus the "cut" button. It was a USB problem, got it solved. Thanks! Share this post Link to post Share on other sites
DelmarvaOffroad 0 Posted August 1, 2009 I just purchased the MH 721 plotter. I got both SignBlazer and Flexi. Flexi for someone reason will not load on either of my computers (1 is Vista and the other is XP). I got SignBlazer loaded but when I go to cut a decal it sends it to an offline printer. It is like the computer is not registering that the plotter is plugged in? When I went though the install it said it was installing driver though. Anyone have a similar problem? what is Flexi doing when you try to install it... it is very ez to install.. there are different areas on the disc that need installed, the Flexi and the drivers. The CD did absolutely nothing when inserted in the computers. Bad disc. Share this post Link to post Share on other sites
BannerJohn 1,324 Posted August 1, 2009 did you attempt to manually install when auto-run didn't work? Share this post Link to post Share on other sites
DelmarvaOffroad 0 Posted August 1, 2009 did you attempt to manually install when auto-run didn't work? Yes but none of the computers would even register that there was a disc in the drive. Share this post Link to post Share on other sites
BannerJohn 1,324 Posted August 1, 2009 I've had that happen before too. Sometimes, If I leave the disc in and re-boot the computer with the disc in, it will recognize it. Sometimes not. If it came with your cutter, I suggest you contact USC and ask for another disc. Especially if you paid extra for Flexi. Share this post Link to post Share on other sites
Brandon_Davis 1 Posted August 1, 2009 First things first ... Goto The Device Manager (right click my computer and hit manage, then expand the section marked device manager or goto control panel, click System in xp and in Vista goto "Hardware & Sound" then you should see and icon for Device manager) Anyway once there review the list of hardware and look for a ports entry, if you find it expand it and look for a USB Serial Port.... If not also look for an other device or unknown device... Tell me what do you see? If it is an unknown or other device try right clicking and selecting properties then under the driver tab hit update driver and allow windows to auto search for the driver. This may take over 5 minutes but be patient and it will auto install the driver... If not I can immediatley provide you a driver via the US Cutter website (support.uscutter.com).. If it is installed properly and you see the USB Serial Port device under ports then we just need to configure your cutting software properly. Keep me in the looop letz get you 100% Share this post Link to post Share on other sites
BannerJohn 1,324 Posted August 1, 2009 I think he solved the usb problem. The problem now is the fact that his Flexi Disc seems to be bad. Share this post Link to post Share on other sites
Brandon_Davis 1 Posted August 1, 2009 We have had a few different reports about Flexi discs lately... It is difficult for us to help because we don't make the discs and really it is a SAI/The new distributors problem... However I think maybe I could burn some copies of the the disc and either post the burned image or just mail the disc to those with the issue.... Share this post Link to post Share on other sites
BannerJohn 1,324 Posted August 1, 2009 We have had a few different reports about Flexi discs lately... It is difficult for us to help because we don't make the discs and really it is a SAI/The new distributors problem... However I think maybe I could burn some copies of the the disc and either post the burned image or just mail the disc to those with the issue.... good idea..but both are illegal, without permission from SAI Share this post Link to post Share on other sites
Brandon_Davis 1 Posted August 1, 2009 Thanks for that key information John... Very astute! You can't use the software without a dongle and a key. The software is not usable otherwise. Share this post Link to post Share on other sites
BannerJohn 1,324 Posted August 1, 2009 Thanks for that key information John... Very astute! You can't use the software without a dongle and a key. The software is not usable otherwise. doesn't matter. Still a violation of copyright laws. Share this post Link to post Share on other sites
Brandon_Davis 1 Posted August 1, 2009 "Thanks for the Key Information John... Very astute!" Share this post Link to post Share on other sites
BannerJohn 1,324 Posted August 1, 2009 somebody has to be Share this post Link to post Share on other sites
Brandon_Davis 1 Posted August 1, 2009 In this case, many are! Share this post Link to post Share on other sites
BannerJohn 1,324 Posted August 1, 2009 I'm tired of this. Go back to bed. Share this post Link to post Share on other sites
Rodger 527 Posted August 1, 2009 GEEZ , you guys ... Get a room Share this post Link to post Share on other sites
