hobbymom 1 Posted August 8, 2007 I was on vacation and I noticed that there was an update. I updated with no problem and I just tried to cut and it doesn't seem like signcut is giving the cutter the message to cut?? Everything is plugged in and turned on. Got any ideas. I sent it to cut and nothing happens??? HELP!!!!!!!!!!!!!!!!! Share this post Link to post Share on other sites
kenimes 42 Posted August 8, 2007 Make sure you have the correct manufacturer selected, the correct model of cutter, and the correct communication device in SignCut Share this post Link to post Share on other sites
hobbymom 1 Posted August 8, 2007 Okay, those all look correct, but my device says COM3 which is what it was in the last version. Should I change that??? Share this post Link to post Share on other sites
kenimes 42 Posted August 8, 2007 Check your device manager to see which COM port the USB is on. It is under the ports category in your device manager. Share this post Link to post Share on other sites
hobbymom 1 Posted August 8, 2007 This may sound dumb, but I am not sure where my device manager is located?? Share this post Link to post Share on other sites
hobbymom 1 Posted August 8, 2007 Okay, I looked in the printer information and it said Com5. So, I switched it to that. Unfortunatly, my baby is sick and asleep near the cutter, so I will have to see if this fixed the problem later. Thank you for all of your help! Jessica Share this post Link to post Share on other sites
hobbymom 1 Posted August 8, 2007 Okay, no luck! I changed the Com port and it still won't cut. Do you have any other ideas? I hit cut and there is this window that appears and it says abort at the bottom. It scrolls through, but then nothing happens. HELP!! Why wont this work? Share this post Link to post Share on other sites
hobbymom 1 Posted August 8, 2007 Okay, when I simulate LE mode it cuts??? Does that make any sense? Share this post Link to post Share on other sites
kenimes 42 Posted August 9, 2007 No- it should cut in either mode, unless it said Test Mode before you switched to LE, in which case you will only be able to cut something 3 x 3". Share this post Link to post Share on other sites
wg_kjell 0 Posted August 13, 2007 So you have 2.17 now? A new ability in 2.17 is the extra parameters for serial communication. We added those as we expereinced that for instance various USB to serial converters takes various settings for RTS, CTS, DTR and DSR. Before those parameters were set by default for various plotters in the SignCut-drivers. So if you still can't cut, I suggest that you try different settings for those. There are 16 combinations possible. We should appreciate if you try that and let us know the outcome! / Kjell Share this post Link to post Share on other sites
kenimes 42 Posted August 15, 2007 Okay, I looked in the printer information and it said Com5. So, I switched it to that. Unfortunatly, my baby is sick and asleep near the cutter, so I will have to see if this fixed the problem later. Thank you for all of your help! Jessica What do you mean looked in the printer information? The device manager? Under the ports category? For XP go to control panel, then click on system icon, the hardware tab, then device manager. Click the + next to ports, and you will see the USB listed with a COM # assigned to it. Set the cutting software to communicate through that port. Share this post Link to post Share on other sites
