live chat

[Charles Pratt 0]

Can someone direct me to live chat on here?

[BannerJohn 1,324]

who are you wanting to chat with?

[BannerJohn 1,324]

now I see...you mean the live chat support feature offered by Us Cutter?

They are offline...it is the weekend. You can leave a message but again,don't expect anything before Monday.

https://support.uscutter.com/hc/en-us

[Charles Pratt 0]

Thank You! At least now I know, and my whole day wasnt wasted

after all 

[Charles Pratt 0]

John, have you read my problem you seem reall good with this stuff.

Im fairly new and I type slow too but my problem is detailed below this

under fadeing lcd screen.

[BannerJohn 1,324]

I wish I could help you but I don't have that model...but it sure sounds to me like a motherboard problem. You say it goes through the motions but doesn't cut...can you see the blade golder going up and down? If it isn't, I'd bet it is the motherboard.

Not much to do on the weekends but rent a DVD and wait, I guess.

Get back with the blade holder up and down thing.

[Charles Pratt 0]

Very little if any

[BannerJohn 1,324]

It could be that since you can't see your LCD that the down pressure has gone back to zero or very low and you have no way of telling. If it is just the diaplay itself,and not the entire unit..have you tried puching the right buttons to increase the pressure...if you can do it from memory?

It sure would help if I had a pCut here.

If this is the case, it could be that JUST the display has gone mad and the motherboard is ok.

[Charles Pratt 0]

I did all of that before I took it all apart and nothing more on test.

That is what made me think it was the mother board. When I turn

cutter off it should reset at least for test but I'm not sure if baude

setting out of wack with umb disconnected would have anything to

do with that or not.

[Charles Pratt 0]

Thanx for your help John! I'm calling it a day. If you come up

with anything let me know I should be receiveng a knew lcd

Mon or Tue. Again thanx and have a good weekend.

[Dexterwarren 0]

trying to oder online how to 

[MZ SKEETER 4,692]

25 minutes ago, Dexterwarren said:

trying to oder online how to 

Order all that you want.    This thread is 12 years old.      https://www.uscutter.com/

SALES:
For Sales Call: 1-425-481-3555
Monday to Friday, 7:30am-11:30am, and 12:30pm-4pm PST
Fax: (425) 497-0046
 

 

[Dakotagrafx 7,296]

36 minutes ago, Dexterwarren said:

trying to oder online how to 

heck, being in the Memphis area your can even do will call

USCUTTER staff almost never monitor the forum they sponsor and is monitored and answers from

volunteers both male and female    good info Mz. Skeeter