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Found 1 result

  1. Bis
    We just received and are trying to setup SCALP with a Laserpoint II and have reached a point where the cutter is putting two horizontal lines through each separate shape we try to cut. Its consistently doing this no matter what. Nothing in the software config has made a difference. It feels like a software problem as opposed to an issue with the hardware. Though we did find that when first attempting to cut with the LaserPoint II we ran into a snag with the pressure. The pressure was so heavy that the cutting head drove down into the surface of the cutter scratching it. Is this normal for a new, just-unboxed cutter??? Thanks for the input.