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  1. I'm totally new to this, but was able to fix issues that were around for 10 years. I came across a CE5000-60 (FW v3.6 # Loader v1.0), that worked totally fine with Windows, but I wanted to use it with Graphtec Studio on Mac. It was stuck endlessly synchronizing. Googled and somebody recommended to upgrade the plotter firmware. I downloaded v6.5 (from here), flashed it and bricked my plotter: "START BOOT ERROR" Tried to flash v3.9 and it was still bricked. Stumble across this other support site and downloaded v4.0. Flashed it using SEND.EXE from (v3.9 or v6.5 zip) instead of UPDATE.EXE. This worked for me and fixed both issues! I attached the file in case the site will go offline at some point. Hope this helps anybody in the future or the past! (maybe worth to pin this thread?) CE5000_FU(v400).zip